Jim Carroll- Futurist, Trends & Innovation Keynote Speaker

You can book a boring keynote speaker who will do the same old. Or, you can call me. Your choice. Here’s what you need to think about.

The Trapeze Group had me in to headline their annual user group conference – individuals thourhgout the global urban transit industry. As with many of my events, I went above and beyond and delivered far more that most other speakers who simply pay lip service, with a custom event video, Q&A and more. Read about that on this blog post, Are You Stuck with the Same Old Boring Keynote? Stop it NOW!.

But wait! There’s more! I also hosted a private meeting of key leaders in the sector; I had CEO’s and senior executives of transit organization from Memphis, Nashville, Long Beach, Dallas, Spokane, Philadelphia and more. This gave them a chance to dive deeper into the issues I framed in my keynote.

What did we cover? Take a look.

Bottom line? You can book a boring keynote speaker who will do the same old. Or, you can call me. Your choice.

“Our challenge: involvement! In 1964, Kitty Genovese was brutally murdered in New York City as a crowd of bystanders stood by, watching, unwilling to do anything to save her. What does it say for our world when too many people are too unwilling to get involved….”

So began my speech, in Grade 7 or Grade 8, in the Ontario championships for the Optimist Club of Canada. I was all of 11 or 12 years old. I was bothered, I think, by what I was witnessing in the world at the time, and the story of Kitty Genovese, which I saw in a Readers Digest magazine, captured my attention. It became the basis of my speech, which set me on the path for a big competition!

I didn’t win – I was crushed! I was certain I had nailed it! And I couldn’t believe that the kid who beat me had a squeaky little, high-pitched voice, and didn’t seem to deliver with the passion that I did! How did I not take the big prize!

I was given time off during the school day in my elementary school in London, Ontario, Canada, to practice for my provincial public speaking championship . The teachers were probably relieved — I was a bit of a problem student….

Such are the lessons that teach us things later in life…..

So today I’m down in a place called London, Ontario, Canada, south of my home outside of Toronto. It’s where I grew up as a baby, from 1959, until we moved east in 1972. We’re down in the area briefly, and I had a chance to visit some of my old haunts in a rushed visit prior to going to a wedding 45 minutes from here.

Continue Reading

Right after 9/11, everyone predicted that we would see the end of meetings, events and conferences: people would recoil in fear, stop travelling, and cocoon at home.

That was the dumbest thing I ever heard, and I said so in a column I wrote for Successful Meetings, the voice of the global meetings and events industry. Titled “Get Real,” it was bang on with my of my comments and predictions.

Fast forward – technology is changing the hotel, meeting and event industry at a furious pace, and Successful Meetings just ran an article on these trends. It’s a great read. But its kind of fun that they start the article with y comments on the cautious speed fo technology in the sector.

Read the intro below, and read the full article here.

7 Hotel Tech Trends to Watch
Whether it’s chatbot concierges or self-check-in kiosks, hotels are getting smarter
by Ron Donoho | April 02, 2018

Robots. Facial recognition technology. Virtual and augmented reality. There’s a seemingly unending stream of cool tech tools flowing out of research-and-development centers and into all corners of the meeting and hospitality industries. It’s influencing hotel and event check-in processes, adding bells and whistles to guest rooms, and innovating meeting spaces. To borrow from Thomas Dolby, they’re blinding us with science.

Continue Reading

I’m very sad to learn that Canadian PGA Professional, Jerry Anderson, who was a fixture around my home club of Credit Valley in Mississauga, Ontario, Canada, passed away at the age of 62.

A slide from my 2016 keynote for the PGA of America – in which I paid tribute to the impact Jerry had on my game. See my video clip below.

As reported in the news, Jerry was “the first Canadian to win on the European Tour when he shot a 27-under par at the Ebel European Masters – Swiss Open in 1984. That 72-hole score was a record on the European Tour until Ernie Els shot a 29 under par score at the 2003 Johnnie Walker Classic.“

I spoke about Jerry Anderson in my opening keynote at the 2016 PGA Merchandise Show in Orlando; the theme that year was that we should recognize and give thanks to the PGA Professionals who had an impact on my our golfing life. Jerry certainly had an impact on mine; he had the remarkable patience to try to teach me over 3 seasons.

Jerry was a fixture around our club in so many remarkable ways. He was a PGA teaching professional; a regular participant in Mens Day, where he would go and shoot the lights out with an incredible short game; and in the latter years, a regular fixture on the lawn cutting equipment, constantly watching me duff my shots into the river!

And when you would pull up to the bag drop, there he was, as started, getting your bags and schlepping them to the start. I always felt bad to have a guy who was a European tour pro take my bags like that, but he would insist.

A remarkable man, and the golfing world will miss him.

The life of a speaker is always kind of interesting, because you get approached by all kinds of people who try to convince you to fly to the other side of the world and share your insight – barely for the price of a cup of coffee!

“Inaction in the face of opportunity is but an excuse!” – #Futurist Jim Carroll

Part of the role of a futurist is to provide people insight into the trends that will be a part of their future, but also to put into perspective the opportunities these trends present. A lot of people get excited when they see what I can offer in that regard.

But people are funny – and here’s a good story you can think about to see if you are suffering from a culture of inaction.

I recently had a call from a senior VP of a major company in the retail industry. She thought that it would be extremely helpful to bring me in to their upcoming corporate leadership meeting – with so much change in retail they need to be challenged in their thinking. With clients like Disney, The GAP, Pepsi, Godiva, and more, I certainly have a track record for doing just that – I spend a lot of time speaking to the massive and fast trends sweeping the world of retail. I even have separate keynote topics on retail and the Amazon effect.

Fast forward. She wrote back last week, indicating that their CEO didn’t think it was a good time to be doing this. As in, stay the course. Stick with the status quo. They didn’t need to be challenged right now ; they had a strategy and needed to see it through. They might think about doing a deep-dive future session next year. Something like that.

Continue Reading

The folks at Farm and Dairy Magazine interviewed me on trends to watch in 2018 in the world of agriculture. It’s a good read – you’ll find it below!

On stage in New Orleans, I spoke about the idea of Spock having a medical tri-corder on the farm. It’s not as crazy an idea as you thinK!

As I write this post, I’m down in San Antonio, where I’ve got two events where I’ll speak about the future of agriculture to several hundred dealers for a farm and ag supplier about future trends.

I love talking to farming groups – it’s one of the most innovative industries that I know. Watch this video for the reasons why!

5 agricultural trends to watch in 2018
Farm and Dairy, January 2018

SALEM, Ohio — The top five trends to watch for in 2018 are sure to keep farmers on top of their game.

With an increased number of events causing hysteria, with the rise of “fake news,” an overload of news in general — thanks to the world being at our fingertips — farmers have to work harder to tell their story, said Jim Carroll, futurist.

Continue Reading

Beneath the surface of normalcy lies a hidden layer of complexity. And the fact is, we are building a big, global, complicated machine, and it’s obvious that people don’t know how to secure it, ignore the challenges, or take advantage of those who don’t understand what is going on.

What do South Park, Pineapple’s, the BBC and admin:admin have in common? Watch this!

If there was one word in the security industry in 2017, it was this: Equifax. I don’t even need to explain…..

Yet going forward, we will continue to see many more Equifax situations that will result in the destruction of billions of dollars of corporate value. Some CEO’s will be held accountable; others won’t. Yet the sad fact is that entire companies will disappear to avoidable negligence with respect to security and infrastructure issues. The trend will become accelerated as technology driven disruption comes to drive forward every industry. We might one day see a car company go bankrupt — not because of fraudulent diesel mileage manipulation, but because someone hacked into the internal IT engine of millions of cars through a known backdoor.

Add to that the fact that 2018 will probably be characterized by the emergence of cryptocurrency scams as one of the leading news computer related news stories of 2018. You simply can’t have an important trend go supernova without a lot of fraudulent activities coming to the forefront as people “rush in to share the riches.” Blockchain is a critically important and transformative trend, but as with any trend, the good will come with the bad. I suspect that we will see not only individuals make stupid mistakes as they work to cash in without knowing what they are doing — but corporations and government as well.

Continue Reading

You asked, we listened. I’ve got one client in 2018 who is bringing me in to demystify what is quickly becoming one of the most disruptive issues today.

Cryptocurrency, Blockchain, Bitcoin and the End of Money: Understanding The Ultimate Disruption”

In as little as ten years, the very concept of money will have been forever changed. And the fact is, it’s happening now in real time. But it isn’t just money that is being disrupted: the blockchain concept promises to unleash a wave of innovation that parallels and exceeds the impact that came with the arrival of the Internet economy.

Making sense of the trends and the reality of what it represents can be a challenge. A new vocabulary has emerged that involves radical new concepts, the decentralization of authority, and rapid hyper-innovation : blockchain, Ethereum, ASIC and currency miners, hard forks and smart contracts! At the same time, headlines speak of the ongoing rise in the value of grandfather of all crypto-currencies, Bitcoin, while other news outlets and experts label it a bubble.  Merely interpreting all of the components of this new world can be a fascinating journey.

Yet the voyage becomes even more challenging when faced with opinions that are all over the map. What does it meaan when when Jamie Dymon, the head of  JPMorgan Chase calls Bitcoin a fraud and the people who buy it “stupid,” and yet at the same time, the head of the IMF says that Bitcoin could give existing currencies and monetary policy a run for their money? When a cryptocurrency goes from a valuation of a few hundred dollars to over $10,000 in a matter of months? When 2018 will be defined by an acceleration of the acceptance of distributed ledger concepts at the same time that a horde of fraud artists invade this fascinating new world? When some countries state they will abandon long held concepts of a national currency in favour of digital cash?

But wait, there’s more! The impact doesn’t stop with the arrival of the first wave of concetps as found in ‘money’ such as Bitcoin. What is emerging is the infrastructure and a foundation for the next economy: one that is reliant on distributed, digital trust, the elimination of the middleman from many business interactions, and fundamental, disruptive concepts that run up against most of the economic models of the last 100 years. These are challenging times, and difficult questions are being presented.

What does this complex new world mean to your business and your business model? Is it a fraud, or is it a bubble? What’s real, and what’s not? Are we in the midst of the latest Tulip and dot.com phrase, or is there substantial change underway?

In this keynote, futurist and technology expert Jim Carroll peels away the layers of the world of cryptocurrency, outlining the challenges and opportnities that come with the end of the concept of money as we know it. These are truly transformative times – for the realty of blockchain goes far beyond the current hype surrounding Bitcoin. The concept of distributed ledgers will change entire industries, challenge the very nature of the legal concept of offer and acceptance, and unleash a torrent of hyper-innovation around business models.

I just wrote this one up for the brochure copy for an upcoming 2018 event.

The issue of Amazon isn’t just about retail — it is about any industry with a middleman. Insurance, wealth management, finance, medical or dental care, home services and renovations. You name it. And the big question is – what are you going to do about it?

Disrupting Amazon : Accelerating Strategies for Success in the Era of Industry Transformation

Amazon is the elephant in every industry room. They will challenge and disrupt your business model, and shake your belief in the future to the core.

Why not change that before it changes you? Don’t wait for Amazon to disrupt you – disrupt yourself and disrupt Amazon first! As we witness the Amazonification of industries, deep insight into this massive-but-cheetah-like-elephant is critical, a fast strategy is required.

Futurist Jim Carroll has a key message: Don’t compete — transform! When Amazonian scale disruption occurs, you can’t hope to complete on price, the sophistication of the online interaction, or the other areas in which Amazon (and similar disruptors) clearly excel. You need a different proposition, different ideas and a different strategy. In many cases, this will come about through an implicit decision to compete based on the unique value you can bring to the relationship – service, support, personal interaction and other factors. In doing so, you specifically choose to not compete based on a race to the bottom and price.

Futurist Jim Carroll has headlined ‘Amazonificaiton strategies’ at a wide variety of corporate leadership meetings and association events in the medical, dental and veterinary industries; in the global optometric industry; in the agricultural dealer market, in the home renovation sector, and many more. He has provided deep insight on the transformative strategies and mindset that needs to be pursued.

The acceleration of disintermediation via Amazon is a cruel reality of our modern day world. Think about the business model of a a group of agricultural dealers who sell products to farmers. The simplistic view is that they buy products from the manufacturer, and then sell them to the farmer, with an obvious markup in price. Amazon could do this (and will) with a more sophisticated online system, and avoid the cost of the markup, thereby offering a lower cost alternative. How to compete? Become an invaluable partner to the farmer in terms of advice, expertise and personal support for new initiatives, products and ideas.

In the era of Amazon, you can’t hope to compete on price — because you will watch your business disappear! Futurist and innovation expert Jim Carroll outlines the key trends, strategies and opportunities to be pursued in the ear of Amazonian acceleration!