Customer, Client & User Group Keynotes
“I help your customers understand the future you are helping them build. A highly customized keynote, based on detailed industry and issue research, carries your strategic message to the people who matter most. Hundreds of organizations have trusted me with that message over 30 years.”
– Futurist Jim Carroll
Your Strategy, Carried to the People Who Matter Most
Mindshare matters. Your customers face the same disruption you do, and positioning your products and services with them is harder than ever. A customer event is your chance to tell your story, frame your value proposition and build relationships.
Jim Carroll opens these events with a keynote built around your message. Microsoft, SAP, Cisco, Oracle and Toshiba have had him frame the future for their customers; KPMG, EY and Baker McKenzie for their clients; Schneider Electric for its user group conference.
Researched. Relevant. Actionable.
- Researched. Detailed research into your customers’ industry and the issues they face, plus pre-event consultations with your team.
- Relevant. Thirty years of pattern recognition, aligned with your event theme and your strategic message.
- Actionable. Your customers leave understanding what changes next, what it means for them, and what to do about it.
Whatever your message, Jim is a reliable event partner: customized research, extensive consultation and detailed trends insight, backed by a compelling stage presence.
Clients Who Keep Coming Back
The strongest proof is the repeat booking.
At a customer event, your brand shares the stage with the speaker. These organizations have trusted Jim with that stage again and again.
- SAP: 40+ events around the world on business transformation, digital innovation and accelerating business operations, including keynotes shared with the North American CEO and customer panels built on detailed consultation and customer success stories. Case study →
- Microsoft: dozens of user groups and key customer events, including the keynote for multi-city customer roadshows.
- KPMG: client events in multiple cities for its insurance, healthcare and technology practices, each attended by CxO-level representatives of major clients.
- EY: client events for industry verticals including healthcare and manufacturing, also with CxO-level attendance from major clients.
- Siemens Energy: a keynote for major energy and utility clients on the acceleration of the energy sector (renewables, microgrids, battery storage and industry transformation), and the opening keynote at its global leadership meeting.
Selected Customer, Client & User Group Keynotes
The speakers bureaus that book Barack Obama, Richard Branson and Malcolm Gladwell have booked Jim into hundreds of events like these over 30+ years, as their go-to speaker for highly specialized topics. A few examples:
- Schneider Electric: a user group keynote for its manufacturing customers on the Industrial Internet of Things and the opportunities it opens up. Case study →
- Hitachi Vantara: the opportunity in digital transformation, for CIOs of Fortune 100 companies. Case study →
- Nestlé Purina: 500 co-op clients, mostly farmers and agricultural communities, on the potential “Amazonification” of the feed and animal products industry and the future of agriculture. Case study →
- T. Rowe Price: an investment client event in Baltimore for more than 2,000 senior executives, on future growth opportunities in the global economy.
- McKinsey: a private, invitation-only event for the CIOs and CFOs of the top 25 global life and property/casualty insurers. Held after the 2008 market collapse, the talk focused on opportunities for growth in a downturn.
- Computer Sciences Corporation: the closing address at an event for its most important clients in St Andrews, Scotland, on strategies for moving forward in a time of acceleration.
- HP Mexico: a keynote for the CIOs of the largest Mexican private and public companies, on competing in the global economy.
- Toshiba Australia: the opening keynote at its most important annual event, on digital transformation and the acceleration of business.
- Nikon: the dinner speaker at its 100th-anniversary gala in Tokyo, a major customer event.
- Burger King: two speakers at its 2009 Global Franchise Conference, Leonard Nimoy (“Spock”) and Jim Carroll. One from the future, and one speaking about the future!
- KOA (Kampgrounds of America): the opening keynote at its annual conference, on the future of camping and recreational vacations in the digital age.
Jim has also spoken at many franchise conferences, dealer meetings, product launches and manufacturing user groups. Each keynote is built on detailed research and prepared in close alignment with you, so the message fits the strategic goal of the event. See all case studies →
Why Jim Carroll? A Short Video
Meet Jim Carroll
Case Study
Baker McKenzie Client Conferences, Dallas and Chicago
The Acceleration of Risk in the Era of Disruption
One of the world’s top-ranked law firms, operating in 38 countries with 13,000+ legal staff, asked Jim to speak to its most important clients about the future and the legal issues it brings.
The audience: corporate legal counsel from a long list of global Fortune 500 companies, responsible for managing some of the most complex legal issues of our time. The keynote looked at fast-emerging risks involving intellectual property, the Internet of Things, new careers and accelerated product innovation.
Case Study
Zurich Insurance, Lucerne, Switzerland
The Post-Pandemic Economy and the Future of Risk
The pandemic accelerated many disruptive trends that were already well underway. What was disruptive before became transformative.
At Zurich’s 2022 global risk management summit, Jim took key Zurich Insurance customers through three questions: how exactly the pandemic shifted the future, how it changed the timing of that future, and what new risk management issues they might now face as a result.
Case Study
Invisalign / Align Technology, London, UK
The Future of Dentistry Post-Pandemic
For more than 500 dentists at this Align Technology client event, Jim covered the acceleration of dental science, dental biomaterials and living-tissue implants, hyper-aware consumers and social branding, and the velocity of medical knowledge.
He also covered how to innovate through volatility and uncertainty in a recession, and creativity strategies for a time of relentless change.
Thirty Years of Pattern Recognition
30+ years. 2,000+ keynotes. More than 2 million people on five continents, at events for NASA, Disney, Volvo, the PGA of America, the World Bank and Pfizer. No two presentations have ever been the same.
The video is a flashback to Jim’s 2001 highlight reel. Three decades of watching trends play out is what lets him tell your customers which ones matter now.
The Futurist Who Knows Your Industry
Your customers work in a specific industry, under specific pressures. Jim has built keynotes for nearly every sector: technology, insurance and financial services, legal and professional services, healthcare, manufacturing, energy, agriculture and more.
He speaks your customers’ language, so your message lands. Explore the industries →
From Client Dinner to Main Stage
An intimate client dinner, a CxO roundtable, a multi-city roadshow or a user conference with an audience of 7,000: Jim has done them all.
The preparation is the same for each: research into your customers’ industry and close alignment with your event message.
Concise Industry Insight
Leaders are short on time. Jim knows how to distill complex trends into clear, concise insight they can act on.
This short clip on the future of manufacturing is one example of the depth he brings to each industry.
Research That Never Stops
Jim’s research into the trends that matter is continuous, so the insight your customers hear is current.
His “Era of Acceleration” overview is one of many videos he has filmed to help leaders make sense of a fast-moving world.
Pre-Event Videos
Many clients add a short, professionally produced video before the event. It builds anticipation and frames the key message for their customers before Jim walks on stage. A few examples:
Trusted by Global Leaders
Join the organizations that have turned to Jim Carroll for insight on what comes next.
He’s the futurist you hire when the audience knows generic won’t be good enough.
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