Anyone who follows this blog knows that for quite some time, I've been putting out a message...

I just came from giving a keynote for the annual conference of a major customer loyalty...

Here's a summary of my observations from a keynote I did in New York City for retailers, agencies,...

At many of my keynotes, I focus on some of the most successful creativity and innovation...

Here's an article that I wrote for Food Manufacturing on trends in the consumer, food and...

Could you be so out of touch with your customers that you have no clue how they truly perceive...

How is social networking impacting brands? Take a look! [wonderplugin_video...

"Do you we truly appreciate just how quickly things are going to evolve?" [wonderplugin_video...

Here's another video clip from the New York keynote -- actually, this is from the Readers Digest...