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It was pretty ironic to be doing a talk a month ago on the future of manufacturing – at the Trump Doral Resort in Miami nonetheless – at the same time that trade barriers were being put in place to try to take an industry back to where it was in the 1950’s.

What I’ve learned from 25 years on the stage is that some people will blame everyone else but themselves for their lack of success. And when failure comes, it is the fault of everyone else! The quote captures the essence of their mindset.

We live in interesting times, where some believe that with a wave of a magic wand, an entire industry can be transformed overnight and returned to its former glory.

It won’t happen like that, folks.

It will happen through constant innovation, big bold moves, skill set reinvention and challenging thinking that will – and already is — providing for significant transformation. The future of manufacturing is all about adapting to collapsing product lifecycle and reinventing products faster The connectivity and intelligence that comes to products through the Internet of things (IoT) connectivity Mass customization. Digitization, robotics and the cloud. Design based on crowd thinking. Rapid prototyping and deployment. Faster time to market. 3D printing or additive manufacturing.

My talk last month might have worked for some folks, and if I saved them from their thinking, I will have succeeded.

But I know that there were likely others in the room who would not have liked my message – they are on the train of thought that by trying to stop the future, you can return to the past.

In other words – they are likely doomed to fail in the future, because they will make little effort to actually get there!

 

Despite the fact that I’m a futurist with a relentless focus on innovative thinking, I’m probably as guilty as the next person in making quick  judgement on people and companies – particularly with respect to the scope of what they do today compared to yesterday.

So it was when I saw that a company named Lewis Tree Services wrote a blog post about my recent keynote for the annual National Rural Electrical Cooperative Technology Show in Nashville. Read their post here; you’ll also find it below.

Hmm, I thought – what is a tree company doing at an energy conference, and why would they blog about my keynote with an observation on the future of that industry? After all, what do these people do – trim and cut trees?

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Disruption is real, it’s big, and it’s happening faster than you think. My job as a futurist has me doing an increasing number of CEO level events for Fortune 500 companies around the world, participating in leadership meetings which are focused on the massive transformations and disruption occurring in every single industry. Clients such as NASA, Disney, Godiva, Nikon, Mercedes Benz, Johnson & Johnson, and many more.

There is so much coming together all at once, and it accelerates everything. You might not understand the multiple trends that are coming together, so let me take you there.

Here’s what you need to think about today, as the pace of change picks up:

1. Multiple trends merge. There’s a lot going on! Individually, any trend is disruptive. Combine them together, and it’s transformative. 3D printing, exponentiating bandwidth, hyper-connectivity, the Internet of Things, artificial intelligence, robotics, neural networks, deep analytics, autonomous vehicles, Bitcoin and blockchain, self-learning systems. All of these trends and more are merging together,  leading to a massively new, connected, intelligent machine that will transform, change, challenge and disrupt every industry.

2 Every company becomes a software company. From healthcare to insurance, home appliances to automotive, manufacturing to packaging, retail to sports & fitness, energy to agriculture: every industry is seeing massive change as it becomes enabled, challenged and transformed by technology and connectivity. From precision agriculture to self-driving cars, smart clothing to connected microwaves, remote medical monitoring devices to active packaging  — every company in every industry is becoming a computer company, with software and technology at its heart and soul.

3. Moore’s law innovation speed defines every industry. It’s the rule that defines that the processing power of a computer chip constantly increases while the cost collapses at an exponential rate — and that speed of change is coming to drive the speed of innovation in every single industry as we all become tech companies. Companies are having to innovate and transform at a pace never seen before.

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Here’s a clip from a recent keynote. It’s part of a talk where I cover 20 Disruptive Trends, and put into perspective why the future belongs to those who are fast! In this short clip, I cover trends involving batteries, self-driving, 3d printing, the space industry, genomics, health care knowledge, and more! Including why I can drink more coffee than other people!

I’ve got a keynote topic description coming around this, with a draft below.

Aligning Acceleration and Agility: The Business Case for Fast!

To say that we live in a fast world would be an understatement. Small, quick upstarts like Square are challenging the global credit card industry, at the same that GPS based driver monitoring devices are rewriting the rules of the auto insurance industry. The NEST Learning Thermostat morphs from a quiet startup to a worthy challenger to industrial energy device powerhouses. Autonomous vehicle technology leads us to road trains and a more rapid emergence of intelligent highway infrastructure. We’re in the era of the end of incumbency, in which small dominates big, fast trumps ponderous, and indecision spawns failure. Everywhere we look, we can see acceleration, speed, and velocity: and in times like these, time isn’t a luxury.

For any executive, these trends matter — because fast trends drive disruptive change. And disruptive change envelopes us in terms of fast trends: self-driving cars, 3d printing, crowdfunding, the sharing economy, blockchains, personal drones, swarm-bots, smart dust, vertical farms, the Internet of Things, cognitive computing, smart factories, artificial intelligence, augmented reality, quantum computing, intelligent farms, smart clothing! What seemed to be science fiction just a few short years ago has become a reality today, as time compresses and the future accelerates.

Take a voyage with Futurist Jim Carroll into the world of tomorrow, today, as he outlines the key trends, technologies, ideas and initiatives that are transforming our world around us at hypersonic speed. A world in which the speed of change impacting every company and every industry is increasingly driven by the speed of technology and Silicon Valley hyper-innovation. One that demands faster innovation, agile response, flexible strategies, and most important, the ability to ‘think big, start small, scale fast.’
For the last 25 years, Jim Carroll has been speaking to and advising some of the worlds largest organizations on the trends that will impact them. With a client list that ranges from NASA to Disney, the Swiss Innovation Forum to the National Australia Bank, Johnson and Johnson to Godiva Chocolates, Jim has had a front row seat to the massive change being encountered in industries worldwide, and deep insight into the leadership mindset of organizations as they adapt to the era of acceleration.
 In just a few short years, it will the year 2025, and the world of tomorrow will be your reality of today. Are you ready for what comes next?

 

The folks at New Equipment Digest interviewed me a few weeks back for an article on manufacturing,  ahead of a major keynote I had earlier this month.

You’ll have a 50-year old guy or lady in the factory, and you bring these tools to help streamline processes and they say, “Oh my God! This is terrible that can take my job away. I’m done; I’m toast.” And somebody in their 20’s is going to say, “cool.” It’s a much more agile workforce, much more willing to try new things.

It’s but one talk I do in this sector; on Monday, I’ll headline the International Asset Management Council on future manufacturing trends. They’re the folks from Fortune 1000 organizations who make the decisions on where to locate future factories, logistics locations and supply chain investments.

INDUSTRY TRENDS
Futurist Says “Fast & Furious” Changes Coming to Manufacturing

Forget your Magic 8-Ball or fancy-schmancy predictive analytics. Futurist Jim Carroll knows what lies ahead for manufacturing and technology, and we have the scoop for you here. Bet you didn’t see that coming.
John Hitch | Sep 21, 2017

Jim Carroll, a former accountant and current author/corporate speaker, is confident he knows what’s going to happen in the world of manufacturing. And the world renowned Canadian futurist doesn’t need a flux capacitor or any other sci-fi MacGuffin to make bold claims in front of millions about what technologies they need to adopt now, and what the world will look like for our children after we’re rocketed to our Martian retirement homes — where our corpses will no doubt be used as fertilizer for space yams. (You’re welcome, Elon.)

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On stage, I have a little bit of fun pointing out that the cartoon below seems to summarize  the state of the political situation in the US today. I used it a few weeks ago when I keynoted the Nevada Economic Development Conference, with a talk that look a look at the opportunities for growth in the state through trends other than gaming and tourism.

“We’re going to get to the 22nd century,” Carroll said. “We’re not going back to the 1950s. There are those who say, let’s focus on coal and wave a magic wand and bring back these manufacturing jobs, which are dead gone and not going to happen. If we look at the world of manufacturing, it’s all about robotics and 3-D printing. It’s all about mass customization and about the ability to design products faster and get them to market faster and highly intelligent connected products.”

Appropriately enough, my keynote featured the title: “The Jetsons Arrive 50 Years Early: What Are the Economic Development Implications?” (I love my job!). My talk examined the rapid evolution of science, business models, hyper connectivity, intelligent highways and autonomous vehicles, the future of agriculture and many other accelerating trends.

I guess it went well: the feedback just came in from the individual who booked me: “You were amazing.  Your presentation exceeded our expectations.  Your knowledge and insights were intriguing and inspirational!

After my talk, I had a chance to chat with a reporter for the Las Vegas Business Press, who ran an article about the conference. An excerpt from the article appears below. Obviously, the decision by Amazon to locate a 2nd headquarters somewhere had the attention of everyone in Las Vegas, as in every other jurisdiction in North America.

But the future isn’t just about Amazon! It involves a region aligning itself to the trends of the Jetsons in the 21st century, rather than trying to find hope in the era of the Flintstones of the past!


New Amazon headquarters buzz of Nevada Economic Development Conference
Las Vegas Business Press, September 2017

One of the speakers was Jim Carroll, a futurist and expert on trends and innovation and author of “The Future Belongs to Those Who Are Fast.” He said there’s a massive number of global trends and Amazon and online shopping is one that’s providing jobs and future economic growth. Robotics and artificial intelligence are part of the story line of the future as well.

Carroll said Northern Nevada landing the Tesla electric car gigabattery factory shows there are no limits of what the state can attract.

There’s an opportunity here, and Nevada is waking up to the fact that it’s not about agriculture, gaming and tourism,” Carroll said. “There’s a lot of other big trends going on in the world of which Amazon is just one. Why not get into the mindset that we can pursue all of these things?

Carroll said he speaks at conferences across the country, and there’s going to be a lot of competition to land Amazon and it seems that every state and metropolitan area is going after the headquarters.

“When it comes to Amazon, every jurisdiction in North America wants it,” Carroll said. “It’s going to be a massive competition. It got the attention of every single development group in North America.”

Nobody knows what’s Amazon’s preference is for locating the second headquarters, Carroll said. The company will be looking for skills, incentives and locations. It’s possible executives want a location closer to the center of the country, he said.

I think first and foremost any region shouldn’t get into defeatist mindset,” Carroll said. “We’re never going to get ahead if that’s the way we think. That’s why I encourage people to start with a positive mindset.

Carroll repeated that Amazon is only one of what will be many “big new initiatives” and companies that regions can pursue. He said the future will be about batteries, and it’s not just about Tesla’s electric cars but batteries in drones and for utilities and energy.

Amazon is but one thing of many things happening out there,” Carroll said. “What Nevada needs to do is get the mindset of how do we position ourselves for one of these many things beginning to unfold?

Carroll said the trends are heading toward “the world of “The Jetsons,” citing the 1960s futuristic cartoon. But instead of looking at the 22nd century, many want to stay in the world of “The Flintstones,” Carroll said of the 1960s cartoon depicting the dinosaur age.

We’re going to get to the 22nd century,” Carroll said. “We’re not going back to the 1950s. There are those who say, let’s focus on coal and wave a magic wand and bring back these manufacturing jobs, which are dead gone and not going to happen. If we look at the world of manufacturing, it’s all about robotics and 3-D printing. It’s all about mass customization and about the ability to design products faster and get them to market faster and highly intelligent connected products.”

Nevada is making the right bet focusing on solar and wind energy and microgrids, Carroll said. It’s about the acceleration of energy science rather than coal, he said.
Nevada shouldn’t worry about trying and failing like it did in landing a Faraday Future electric car plant in North Las Vegas, only to have the project stopped before it began, he said.

There’s a lot of angst about the car plant that didn’t go ahead, and my take is you have to try that,” Carroll said. “Some of that stuff works and some of it doesn’t, but you got to make sure you are out there and hitch yourself to a horse. Sometimes you fall off and have to get up again.

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This November, I’ll keynote the National Automatic Merchandising Association Coffee Tea & Water Show. I did a little promo video teaser about the event during my visit to Walt Disney World last week. Give it a watch!

NAMA also issued a press release about my talk.

Chicago – Jim Carroll, futurist and innovation expert, will kick off NAMA’s Coffee Tea and Water show (CTW) as the keynote speaker. Carroll will lead the at the opening session on Monday, Nov. 6, at 12:45 pm.

Carroll inspires organizations to reframe the opportunity for innovation in the context of significant, transformative change. He is a worldwide authority on global trends, rapid business model change, business model disruption in a period of economic uncertainty and the necessity for fast-paced innovation.

Carroll can offer deep insights into the cutting edge trends of our time, including:

• Autonomous vehicle technology
• Sensors and the Internet of Things (IoT)
• 3D printing
• Virtual reality
• Artificial intelligence
• Block chain and virtual cash
• Machine learning and robotics
• Crowd-thinking
• Next generation R&D

“Jim’s keynote address will help CTW attendees understand the impact of innovation and disruption on their businesses and explore the possibilities the Internet of Things brings for growth,” said Rori Ferensic, NAMA’s director of education in a press statement. “Audience members will gain the tools required to stay relevant in today’s changing business landscape. We’re delighted to welcome Jim to CTW.”

Carroll is also an author, with books including Surviving the Information Age; The Future Belongs To Those Who Are Fast; Ready, Set, Done: How to Innovate When Faster is the New Fast and What I Learned From Frogs in Texas: Saving Your Skin with Forward Thinking Innovation.

People interested in attending CTW can register today at https://www.coffeeteaandwater.org/registration-details/. Look for early bird rates and special group rates for operators. The early bird rates end Oct. 2. Attendees can also register for the WIN Boot Camp as part of their initial event registration.

This October, I’ll keynote the MacKay CEO Forum 2017 Edge Summit in Vancouver, with about 500 CEO’s in the room. I’ll take a look at what happens when accelerating technology trends result in every company become a technology company.

I just wrote up a new keynote topic description, modified from a few of my other topic outlines.

Aligning to Velocity: Key Trends and Strategies for the Era of Acceleration

We have a new vocabulary! Self-driving cars, 3d printing, crowdfunding, the sharing economy, blockchains, personal drones, swarm-bots, smart dust, vertical farms, the Internet of Things, cognitive computing, smart factories, artificial intelligence, augmented reality, quantum computing, intelligent farms, smart clothing! What seemed to be science fiction just a few short years ago has become a reality today, as time compresses and the future accelerates.

Take a voyage with Futurist Jim Carroll into the world of tomorrow, today, as he outlines the key trends, technologies, ideas and initiatives that are transforming our world around us at hypersonic speed. A world in which the speed of change impacting every company and every industry is increasingly driven by the speed of technology and Silicon Valley hyper-innovation. One that demands faster innovation, agile response, flexible strategies, and most important, the ability to ‘think big, start small, scale fast.’

 For the last 25 years, Jim Carroll has been speaking to and advising some of the worlds largest organizations on the trends that will impact them. With a client list that ranges from NASA to Disney, the Swiss Innovation Forum to the National Australia Bank, Johnson and Johnson to Godiva Chocolates, Jim has had a front row seat to the massive change being encountered in industries worldwide, and deep insight into the leadership mindset of organizations as they adapt to the era of acceleration.

In just a few short years, it will the year 2025, and the world of tomorrow will be your reality of today. Are you ready for what comes next?

This fall, I’m headling a major retail event in Las Vegas – Xcelerate 2017! Details are here.

 

There’s a lot of change underway – and certainly, the Amazon/Whole Foods situation is a wake up call for everyone. I’ve been speaking about the decline and transformation of traditional retail for over 20 years. In the 1990’s, I even wrote a book about e-commerce that was translated into German and Russian, as well as being picked up and distributed by Visa USA to it merchants.

Retailers must scramble to keep up with fast paced change. Maybe that’s why Godiva Chocolates has had me to Europe twice this year for insight on what’s going on.

Here’s the description for my September keynote.

The Disruption and Reinvention of Retail: Aligning to the World of Speed  

It’s hard to discount the speed of change occurring in the world of retail and consumer products. Consider this: E-commerce could be 25% of the retail – grocery and convenience — experience by 2021. Shopper marketing,” which combines location intelligence, mobile technology and in-store display technology for a new form of in-store promotion, continues to move forward. Mobile payment involving Apple Pay and disappearance of the cash-register, providing opportunity and challenge with loyalty, infrastructure and disruption. Then there is Amazon Alexa, AI and shopping bots! Simply talk and products are added to your shopping cart, and delivered within an hour! Let’s not stop — there’s also the rapid installation of “click and collect” infrastructure (i.e. an online purchase, with same day pickup at a retail location). And last but not least, the arrival of active, intelligent packaging and intelligent (“Internet of Things”) products, collapsing product life-cycles, rapid product obsolescence and the implications on inventory and supply chain!

We are going to see more change in the world of retail in the next 5 year than we have seen in the last 100. Savvy brands, retailers, shopping mall and retail infrastructure companies are working to understand these trends, and what they need to do from an innovation perspective to turn them from challenge to opportunity.  Futurist Jim Carroll will help us to understand the tsunami of change sweeping retail.

When the GAP went looking for a trends and innovation expert to speak to a small, intimate group of senior executives, they chose Jim Carroll. He has been the keynote speaker for some of the largest retail conferences in the world, with audiences of up to 7,000 people in Las Vegas, including Consumer Goods Technology Business & Technology Leadership Conference • Subway • Multi-Unit Franchise Conference Las Vegas • Produce Marketing Association Fresh Summit • Consumer Electronics Association CEO Summit • Retail Value Chain Federation • Yum! Brands (KFC, Taco Bell, Pizza Hut) Global Leadership Conference • Burger King Global Franchise Meeting • VIBE (Very Important Beverage Executives) Summit • Manufacturing Jewelers Suppliers of America • National Home Furnishings Association • Do It Best Corporation • US Department of Defence Commissary Agency • Readers Digest Food & Entertainment Group Branding/Retail Summit • Professional Retail Store Maintenance Association • National Association of Truck Stop Operators • Convenience U annual conference • Point of Purchase Advertising International Association • Chain Drug Store Association of Canada • Canadian Council of Grocery Distributors • Canadian Federation of Independent Grocers

 

I spent the morning yesterday with the Board of Directors of a multi-billion dollar credit union, taking a good hard look at the trends sweeping the financial services space. They know that disruption is real, and that it is happening now.

And disruption is everywhere: every business, and every industry is  being redefined at blinding speed by technology, globalization, the rapid emergence of new competitors, new forms of collaborative global R&D, and countless other challenges.


The speed with which these changes occur are now being increasingly driven by he arrival of a younger, more entrepreneurial generation; a group that seems determined to change the world to reflect their ideas and concept of opportunity. They’ve grown up networked, wired, and are collaborative in ways that no previous generation seems to be.

And therein lies the challenge.

Most organizations are bound up in traditions, process, certain defined ways of doing things — rules — that have helped them succeed in the past. Over time, they have developed a corporate culture which might have worked at the slower paced world of the past — but now has them on the sick-bed, suffering from an organizational sclerosis that clogs up their ability to try to do anything new.

Those very things which worked for them in the past might be the anchors that could now hold them back as the future rushes at them with ever increasing speed.

They are being challenged in a fundamental way by those who think big, and by some really big, transformative trends.

How to cope with accelerating change?  Think big, start small and scale fast!

I’m doing many keynotes in which I outline the major trends and opportunities that come from “thinking big, starting small, and scaling fast,” by addressing some of the fundamental changes that are underway.

1. Entire industries are going “upside down”

One thing you need to know is this: entire industries are being flipped on their back by some pretty big trends.

Consider the world of health care. Essentially, today, it’s a system in which we fix people after they become sick. You come down with some type of medical condition; your doctor does a diagnosis, and a form of treatment is put in place. That’s overly simplifying things, but essentially that is how it works.

Yet that is going to change in a pretty fundamental way with genomic, or DNA based medicine. It takes us into a world in which we can more easily understand what health conditions are you susceptible or at risk for throughout your life. It moves us from a world in which we fix you after you are sick — to one in which we know what you are likely to become sick with, and come up with a course of action before things go wrong. That’s a pretty BIG and pretty fundamental change. I like to say that the system is going “upside down.”

So it is with the automotive and transport industry. One day, most people drove their own cars. One day in the future, cars will do much of the driving on their own. That’s a pretty change — sort of the reverse, or upside-down, from how it use to be.

Or think about education: at one time, most people went to the place where education is delivered. But with the massive explosion of connectivity and new education delivery methods involving technology, an increasing number of people are in a situation where education is delivered to them. That’s upside down too!

You can go through any industry and see similar signs. That’s a lot of opportunity for big change.

2. Moore’s law – everywhere!

Another big trend that is driving a lot of change comes about as technology takes over the rate of change in the industry.

Going forward, every single industry, from health care to agriculture to insurance and banking, will find out that change will start to come at the speed of Moore’s law — a speed of change that is MUCH faster than they are used too. (Remember, Moore’s law explains that roughly, the processing power of a computer chip doubles every 18 months while its cost cuts in half. It provides for the pretty extreme exponential growth curve we see with a lot of consumer and computer technology today.)

Back to health care. We know that genomic medicine is moving us from a world in which we fix people after they are sick – to one where we know what they will likely become sick with as a result of DNA testing. But now kick in the impact of Moore’s law, as Silicon Valley takes over the pace of development of the genomic sequencing machines. It took $3 billion to sequence the first genome, which by 2009 had dropped to $100,000. It’s said that by mid-summer, the cost had dropped to under $10,000, and by the end of the year, $1,000. In just a few years, you’ll be able to go to a local Source by Circuit City and buy a little $5 genomic sequencer – and one day, such a device will cost just a few pennies.

The collapsing cost and increasing sophistication of these machines portends a revolution in the world of health care. Similar trends are occurring elsewhere – in every single industry, we know one thing: that Moore’s law rules!

3. Loss of the control of the pace of innovation

What happens when Moore’s law appears in every industry? Accelerating change, and massive business model disruption as staid, slow moving organizations struggle to keep up with faster paced technology upstarts.

Consider the world of car insurance — we are witnessing a flood of GPS based driver monitoring technologies that measure your speed, acceleration and whether you are stopping at all the stop signs. Show good driving behaviour, and you’ll get a rebate on your insurance. It’s happening in banking, with the the imminent emergence of the digital wallet and the trend in which your cell phone becomes a credit card.

In both cases, large, stodgy, slow insurance companies and banks that move like molasses will have to struggle to fine tune their ability to innovate and keep up : they’re not used to working at the same fast pace as technology companies.

Not only that, while they work to get their innovation agenda on track, they’ll realize with horror that its really hard to compete with companies like Google, PayPal, Facebook, and Apple — all of whom compete at the speed of light.

It should make for lots of fun!

4.  “Follow the leader” business methodologies

We’re also witnessing the more rapid emergence of new ways of doing business, and it’s leading us to a time in which companies have to instantly be able to copy any move by their competition – or risk falling behind.

For example, think about what is going on in retail, with one major trend defining the future: the Apple checkout process. Given what they’ve done, it seems to be all of a sudden, cash registers seemed to become obsolete. And if you take a look around, you’ll notice a trend in which a lot of other retailers are scrambling to duplicate the process, trying to link themselves to the cool Apple cachet.

That’s the new reality in the world of business — pacesetters today can swiftly and suddenly change the pace and structure of an industry, and other competitors have to scramble to keep up.  Consider this scenario: Amazon announces a same day delivery in some major centres. Google and Walmart almost immediately jump on board. And in just a short time, retailers in every major city are going to have be able to play the same game!

Fast format change, instant business model implementation, rapid fire strategic moves. That’s the new reality for business, and it’s the innovators who will adapt.

5. All interaction — all the time!

If there is one other major trend that is defining the world of retail and shopping, take a look at all the big television screens scattered all over the store! We’re entering the era of constant video bombardment in the retail space. How fast is the trend towards constant interaction evolving? Consider the comments by

Ron Boire, the new Chief Marketing Officer for Sears in the US (and former chief executive of Brookstone Inc.): “My focus will really be on creating more and better theatre in the stores.”

We are going to see a linking of this ‘in-store theatre’ with our mobile devices and our social networking relationships. Our Facebook app for a store brand (or the fact we’ve ‘liked’ the brand) will know we’re in the store, causing a a customized commercial to run, offering us a personalized product promotion with a  hefty discount. This type of scenario will be here faster than you think!

6. Products reinvented

Smart entrepreneurs have long realized something that few others have clued into : the future of products is all about enhancement through intelligence and connectivity. Nail those two aspects, and you suddenly sell an old product at significantly higher new prices.

Consider the NEST Learning Thermostat. It’s design is uber-cutting edge, and was in fact dreamed up by one of the key designers of the iPad. It looks cool, it’s smart, connected, and there’s an App for that! Then there is a Phillips Hue Smart LED Lightbulb, a $69 light bulb that is uber-smart, connected, and can be controlled from your mobile device. Both are sold at the Apple store!

Or take a look at the Whitings Wi-Fi Body Scale. Splash a bit of design onto the concept of a home weigh scale, build it with connectivity, link it to some cool online graphs and you’ve got a device that will take your daily weight, BMI and body-fat-mass tracking into a real motivational tool.  Where is it sold? Why, at the Apple store too!

Do you notice a trend here?

7. Careers reinvented

For those who that the post-2008 North American recovery from the recession was slow, here’s an open secret: there was a significant economic recovery underway for quite some time, as companies in every sector ranging from manufacturing to agriculture worked hard to reinvent themselves. It just didn’t involve a lot of new jobs, because the knowledge required to do a new job in today’s economy is pretty complex. We’ve moved quickly from the economy of menial, brute force jobs to new careers that require a lot of high level skill. The trend has been underway for a long, long time.

Consider the North American manufacturing sector, a true renaissance industry if there ever was one! Smart engineers at a wide variety of manufacturing organizations have transformed process to such a degree, and involved the use of such sophisticated robotic technology, that the economic recovery in this sector involves workers who have to master a lot of new knowledge. One client observed of their manufacturing staff: “The education level of our workforce has increased so much….The machinists in this industry do trigonometry in their heads.”

Similar skills transitions are underway in a wide variety of other industries….

8. The Rise of the Small over Incumbents

We are living in the era that involves the end of incumbency. Companies aren’t assured that they will own the marketplace and industry they operate within because of past success ; they’ll have to continually re-prove themselves through innovation.

Consider Square, the small little device that lets your iPhone become a credit card. What a fascinating little concept that has such big potential for disruption. And it’s a case where once again, small little upstarts are causing turmoil, disruption and competitive challenge in larger industries — and often times, the incumbents are too slow to react.

Anyone who has ever tried to get a Merchant Account from Visa, MasterCard or American Express in order to accept credit cards knows that it is likely trying to pull teeth from a pen – many folks just give up in exasperation. Square, on the other hand, will send you this little device for free (or you can pick one up at the Apple Store.) Link it to your bank account, and you’re in business.

So while credit card companies have been trying to figure out the complexities of the future of their industry, a small little company comes along and just does something magical! No complexities, no challenges, no problems.

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There are people who are making big bold bets, big bold decisions, who are going to change the world and who are going to do things differently.” That phrase was from my opening keynote for the Accenture International Utilities and Energy Conference in San Francisco some years back.

It’s a good sentiment, and is a good way to think about the idea of ‘thinking big.’

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