“How can you thrive in the economy of indecision? Stick to your customers with electronic glue.” Read my latest Profit magazine article from March 2003. [ article ]
Archives for February 2003
Traveling a lot. I often use the Telus Mobility Velocity wireless service, so that I’ve got an Internet connection anywhere I can do a cellular call. But I’ve also been in quite a few Westin’s and Fairmont’s that feature in room Ethernet — so I’ve been using that too.
Fascinating experience — the Fairmont is a piece of cake, plug in, click and agree to the fee, and you are online. The Westin!? Aiiieee! You have to call the front desk to get a user ID and password — I can just imagine all the transcription errors that are happening as people write this stuff down.
Clearly hotels are moving in this direction, but there is going to be lots of fun and challenges along the way as they put it in place.
I’ve just been profiled in the most recent alumni magazine of my university, Dalhousie. “…sometimes, a chosen academic direction leads to a different career path. For at least three Dalhousie grads, rather traditional academic studies have led to very non-traditional careers. All three detoured in ways that transformed them into internationally recognized and widely sought advisers in Canada and around the world.” [ article ]
The absurdity of the way I travel became evident to me today when I went through airport security once again….
Out comes my cell. My Nomad Jukebox for Mp3 tunes. My digital camera, because I’m writing an article about them. My blackberry. My laptop.
And oh yeah, a humidifier, because hotel air sucks.
“…a constant, relentless focus on innovative sales methods and approaches might be the key to helping deal with your customers changing needs.” Read my February ’03 article from Contact Magazine — “Time for A Little Innovation Oxygen”
[ article ]
NOTE: SINCE I POSTED THIS IN 2003, I’VE HAD A LOT OF VISITORS — IF YOU DROPPED YOUR LAPTOP, PLEASE E-MAIL WITH YOUR STORY! I’M STARTING TO COLLECT THEM! jcarroll at jimcarroll.com I’m thinking of putting them on a Web site!
Youch! I was in a store yesterday after speaking at an event, and I guess my case was open a bit. Out it dropped onto a hard concrete floor. A great big crack in the my Thinkpad — and the DVD seems rather destroyed. It still boots, and still works, but I’m nervous as heck.
Time to restudy my article from Contact Magazine on laptops from a few months back and figure out what to do. Maybe this dude will get a Dell — although the Thinkpad survived, I’m not thrilled that it cracked so easily. [ article ]