I’m preparing for my telecom talk this week — looking at the future of the industry. One of the most significant trends is the move to VoIP (voice over IP). Lots going on — and one of the most fascinating things is Vonage, a company that provides full telephone service through your DSL or cable-modem connection. They just passed the 50,000 customer milestone. I just got word this AM that they are going to set me up for a trial of their service.
IP to outsell traditional PBX this year
I’m keynoting an event next week for a group of IT executives/CIO’s of major companies, in participation with Nortel. While preparing, I came across this stunning statistic — “2003 will be the year when IP station shipments first exceed traditional private-branch-exchange (PBX) stations. ” (Source: In-Stat MDR) In other words, the global telephony network is migrating to an Internet-type backbone quicker than you might think. This bears huge implications for the future, in terms of workspace, the future of the office, the way we communicate, and countless other major trends. It’s something I’ve been talking about for years.
Bull in a china shop….
RIAA sues 66-year old computer neophyte in error, withdraws suit
This is like watching an industry self-destruct live, on national TV. Someone get these folks some common sense!
This week — Dynamic Meetings in Houston
I’ll be the opening keynote speaker, this Friday for this event in Houston which is “an educational experience to empower the professional meeting planner to launch their entire meeting preparation process to the next level.” Details at the Dynamic Meetings site. [ site ]
HP ScanJet 5500C problems continue
Update 2/10/03 : HP has fixed the problem — see my posting on this matter. I’m up to 12,000 photos scanned — this is a great product — all you need is the new software!!!!
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Old posting:
No solution in sight. It’s interesting how many complaints you can dig up about the product online. If I’m guilty of anything, I suppose, its not doing my homework into the product before purchase.
All I’m asking is for HP to fix a small software problem. Doesn’t seem like much to ask. How can they build the digital home of the future, on such a shoddy foundation?
Pay up — £0.00 — now or suffer the consequences
“I have never known this to happen before.” So said a banking representative. Looks like events from the 70’s as described in my book Surviving the Information Age continue with us still.
In my book, I outlined how many current baby boomers struggle with change as a result of being exposed to the dark underside of technology through the 70’s — and told many wonderful stories of people receiving horrifically incorrect bills, including many situations involving bills for $0.00. Looks like the past is with us still, as found in this story from the Register.
“WHEN LUTON RESIDENT Alex Hough received a bill for his telephone and Internet services from NTL demanding £0.00, he quite reasonably ignored it.
But when a reminder tipped up saying NTL did not “appear to have received your payment of £0.00 for the above account,” he thought he’d better ring them up. He was warned, after all, that he might be “subject to a restoration of service charge” if any of his services were “affected due to late payment“.




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