Article: How to Become a World Class Innovator
I have many speaker bureau business partners –agents around the world who book me into association or corporate events. One of these is Speaking.com, and a fellow named Mike Frick, who has booked me into many events in past years. They recently ran an interview with me around one of my key topics, “What Do World Class Innovators Do That Others Don’t Do?”
How to Become a World Class Innovator

Jim Carroll is at the forefront of global futurism, helping an array of blue-chip clients to predict the trends and innovations of coming years before they happen. In all of his guises, author, speaker, columnist, commentator and consultant, he is widely recognized as the best in his field. BusinessWeek chose him as one of their four leading sources of insight into innovation and creativity. He has also been featured in the Telegraph (UK), Capital Magazine (Dubai) and The Star (South Africa).
World-class innovators seem to have an uncanny ability to know when a customer has a problem — even before the customer does.
SPEAKING.COM: What do world-class innovators do that others don’t? What sets them apart from everyone else?
CARROLL: I deal with many global Fortune 500 companies, and through the years I’ve come to learn that while some really excel in innovation, others just don’t! And so based on my experiences I’ve developed this list of what it is exactly that world class innovators do differently.
They seem to be constantly focused on the unique opportunities and challenges that exist in their industry. They’re continually reinventing themselves — generating new revenue streams in places where there weren’t any before.
World-class innovators seem to have an uncanny ability to know when a customer has a problem — even before the customer does — and so they are very customer proactive. In fact, they seem to source customer solutions through their customer base by conversing with them in a unique way. They’re really good at ingesting ideas and thinking quickly. They’re very agile; they can switch tactics and strategies faster than their competitors. They know that accessing skills quickly in a fast changing environment is critical to the future.
And perhaps the most important thing is they are not afraid to think big. They realize that we live in the era of Elon Musk — a fellow reinventing both the space and automotive industries at the same time.
SPEAKING.COM: What are some common misunderstandings about innovation?
CARROLL: The first is that most people think that innovation just involves new product development. It’s much more than that! For a long time now, I’ve suggested that people need to think about innovation in terms of three questions:
What can I do to run the business better?
What can I do to grow the business?
What can I do to transform the business?
Many organizations focus on the first two issues, but in an era of complex business model change, it’s the transformation of the business that becomes critical, and doing that well involves highly innovative thinking. That’s where I focus, then, on opening people’s minds.
Silicon Valley is coming to drive the pace of innovation in most industries.
SPEAKING.COM: Are some industries coming to a technological plateau?
CARROLL: Not at all. Actually, what’s happening is that Silicon Valley is coming to drive the pace of innovation in most industries.
Think about what is happening in the corporate sector. The new competitors for credit card companies are companies like Apple, PayPal, Facebook, and Google. Visa, MasterCard, and American Express aren’t used to innovating as fast as these organizations.
That same rate of change is coming to every single industry. For example, it’s certainly happening in the auto sector as your car becomes more of a computer than a car. Take a look at what’s happening with bio connectivity and the change that is occurring in healthcare as tons of new Internet connected medical devices come to the marketplace.
You can give me any industry, and I can point out where we are witnessing absolutely furiously rates of change as technology comes to drive the agenda.
SPEAKING.COM: Will technology slow down?
CARROLL: I would think that the rate of technological innovation and the impact it will have in every industry will actually accelerate — that’s why my tag line is: “the future belongs to those who are fast!”
Why is this so?
It’s because of the much-hyped Internet of Things (IOT), but also because technology companies simply innovate faster. Add those trends together, and you’ve got some pretty potent fuel for some very fast change.
A truck used to be just a truck — a mechanical thing – but it might surprise you to know that the typical truck today puts out about 3 GB of data per month.
SPEAKING.COM: What are your thoughts on the iOT being “a bunch of hype and how long has this topic been on your radar?
CARROLL: iOT is very real — I’ve been talking about the Internet of Things since the early 1990’s, but back then, I called it ‘Hyper-Connectivity.”
There is some real hype around it, but what it really does is change industries, products, and markets in pretty significant ways.
Consider what’s happening with the trucking industry for example. Volvo / Mac Trucks has had me talk to their global truck group. That’s because the very essence of what we consider to be a truck is changing with this type of connectivity.
A truck used to be just a truck — a mechanical thing – but it might surprise you to know that the typical truck today puts out about 3 GB of data per month. Much of that has to do with engine performance; we know from this information when a truck is going to break down. If we can bring it in before things go wrong, we can minimize downtime. That has a big impact in terms of the value of a truck to a fleet manager.
So what Volvo and others in the industry realize is that they aren’t just selling a truck anymore – they can sell a service based on their ability to predict when the truck is going to break down. They can sell ‘service uptime.’ That takes them into a whole new different business model. Talk about opportunity! That’s what the iOT leads us to in every industry, and it’s pretty surreal when you think about the scope of the opportunities that come with it.
So that’s what I cover when I’m on stage.
SPEAKING.COM: What are the opportunities provided by the “Internet of things?”
CARROLL:
New revenue.
New products.
The reinvention of existing products.
The rapid emergence of new marketplaces.
The rapid emergence of new competitors.
Enhancements to existing products.
When every device that is a part of our daily life becomes connected, it fundamentally changes what that device is and how it can be used. It simply changes everything. A car is no longer just a car — it’s an upgradeable software platform!
Article: Agriculture: The Future Belongs to Those Who Are Fast!
I’m featured in the July/August issue of AgriSuccess, the national publication of the Farm Credit Coop of Canada. You can read the article below, or access the PDF through the image.
Sadly, they printed only a small part of the interview! I dug into my e-mail archive, and so you’ll find the ‘missing bits’ after the end of the article below!
Highlights
- Development of Ag Ant and photonic weed detection next steps in crop management
- Be open but cautious when looking at new technology
- Crowd thinking making a big impact on technological change
- Acceleration of science has profound implications for agriculture

Acknowledged as one of the world’s leading global futurists, Jim Carroll has an extensive list of blue chip clients and has delivered keynote addresses around the world. He has operated his own advisory firm, J.A. Carroll Consulting, since 1989.
What equipment innovations do you see for agriculture in the years ahead?
At the University of Illinois, they have developed what they call the ‘AgAnt.’ It’s a prototype for an automated robot that can assess and detect stress, disease, weeds, soil status and pests. And at Edith Cowan University, they’re working to develop a ‘photonic weed detection system.’ It aims a series of laser pulses at the field, which are reflected back. A photo-detector then analyzes the information and provides instruction to a spray cylinder and valve as to where to apply a treatment.
Science is real. Science is fast. Science is accelerating. And agriculture is science.
I find it increasingly difficult to keep on top of many trends, simply because it is happening so fast. Just five years ago, I was on stage in Las Vegas speaking about this fascinating new, future idea of ‘3D printing.’ And then, just last year, I found myself on stage in front of a group of dental professionals, talking about the fact that 3D printing of dental implants, crowns and other implants, was coming into the industry at a very fast pace. 3D printing is expected to have ramifications for agriculture too. For instance, your local equipment dealership might in some cases be able to “print” a replacement part that you need.
You’ve said there have been some stunningly bad predictions in past decades. As we consider the range of current predictions, how should we sort the good from the bad?
That’s a tough one. Maybe the best ‘worst’ predictions were the ones that rockets would never reach the moon, or Bill Gates’s comment that 640K should be enough for everyone! And yet, some people carry it to extremes suggesting we will soon have elevators that will take us to space or to the moon. How do we sort out the real from the fanciful? Be open, but cautious.
You note that aggressive indecision often kills innovation in companies. Why is this happening?
During the economic downturn in 2001-02, I noticed that many of my clients, regardless of the industry, seemed to have lost their sense of direction. Quite simply, people decided not to make decisions – and they seemed to like it.
The result is an economy in which everyone seems to be stuck in a rut, unwilling and unable to move forward.
Why is this happening? In part, fear of the unknown. And that extends into the world of agriculture. We have a lot of farmers who are afraid to make decisions because the next unforeseen event might prove to have negative consequences.
So what do you do? Do you wallow in indecision, or make aggressive moves to position for a future in which ag only has an upside? I’m in the latter camp.
First, look for the warning signs: a mindset that is averse to any type of risk, an absence of any new product or marketing initiatives, or an organization that is stuck in a rut, wheels spinning, and no one has decided even to call a tow truck.
Second, realize that aggressive indecision means you’ll likely have to respond to external pressures faster than ever before. That’s because while people have learned they can hold off until the very last minute, they are also learning they can still get things right. This leads to a business cycle that involves extended periods of frustrated waiting, followed by a blur of activity as organizations rush about to respond to customers’ demands for instant action.
Third, be prepared to make bold decisions. Want to test it? Find the one big decision you’ve been deferring the longest, and decide one way or the other. Right now.
Technological change has been rapid in the past two decades. Will the rate of change slow, stay the same or accelerate in the years ahead?
It’s certainly going to accelerate – that’s why my tag line has become ‘the future belongs to those who are fast.’ There are numerous reasons why it is speeding up. Certainly the idea of ‘crowd thinking’ is having a big impact. We’ve got this big, global collaborative thinking and research machine with the Internet today.
Science itself is accelerating. The new global mind generates new knowledge at furious rates. We’re going from 19 million known chemical substances today to 80 million by 2025 – and five billion by 2100. The discovery of a single chemical substance permitted Apple to miniaturize a hard disk for the first iPad, which led to the birth of a new billion-dollar market.
The acceleration of science has profound implications for agriculture, since much of ag is science-dependent. Consider bio-genomics. The cost to sequence human, animal and plant genomes is collapsing at the same pace that the cost of computer chips collapsed.
Science is real. Science is fast. Science is accelerating. And agriculture is science.
Stuff that didn’t make the cut!
In some of your presentations you talk about the rise of urban farming and jobs for vertical farm infrastructure managers. Most farmers that I know see urban farming as a quaint idea rather than something that will feed a significant number of people. What’s your take on it?
It’s simple — the simple fact is that global food production has to double in the next 30 years to keep up with population growth, and there is little new arable land coming online.
Add to that some basic realities from an international perspective: By 2050, 70% of the world’s population will be living in cities. Africa is urbanizing so fast that by 2030 it will cease to be a rural continent
Those trends are already leading to the rapid growth of urban farming. I dug out research that shows that there already there are 800 million ‘city-farmers’ according to UN statistics — some 25% of population of Burkina Faso, 35% in Cameroon, 63% in Kenya, 68% in Tanzania. Consider this: 90% of the fresh vegetables in Accra, Ghana come from farming within the city! That’s why we are seeing a lot of agricultural research and innovation around the idea of vertical farming … and hence, a new profession of farmers involved in this field.
Vertical farming is just an example of the massive types of innovaton occuring throughout the global agricultural sector. That’s why futurists like me exist : our job is to remind those who are very involved in day to day realities, and who don’t have a lot of time to think about what comes next, that there is a tremendous amount of change occuring out there.
Lets’ come back to the idea of vertical farming — visit http://vertical-farming.net, which is a global initiative that brings together researchers, academics and others involved in this field. 20 years ago, we didn’t have that type of global mind, but today, we do. This provides for a lot of collaborative thinking, research and idea sharing. This accelerates the pace of innovation and discovery.
Or take a look at http://www.instructables.com/id/Vertical-Hydroponic-Farm/ . This is an example of a community where people are using low-cost computers known as “Raspberry Pi’s” ($5 to $35 per computer) to advance vertical farming concepts. Sure, it might involve hydroponics, but the fact that tech-enthusiasts can share softawre and code also accelrates technology.
Is there any risk from relying on too much leading edge technology?
There is a tremendous amount of risk — privacy, security, criminal activities, social and ethical challenges. The list goes on. That doesn’t mean the pace of technological change is going to slow down.
When I talk about this on stage, I often help people think about their discomfort with change by quoting Ogden Nash, who observed that, ‘for some people, progress is great, but its gone on way too long.’ That I think captures in a nuthsell the reality that we faced with today. Many in my generation — baby boomers — are extremely uncomfortable with the rapid change that envelopes us.
But I really believe that its going to be differen with the next generation : my sons are 21 and 23, and I really believe they are a part of a generation that has a different view with respect to technological change. They’ve already grown up in a world in which they’ve witnessed the arrival and disappearance of entire technologies: think about DVD-players. I often talk about how they view some things from my life as being ‘things from the olden days’ — 35mm film, TV guides, CD’s.
Those young people are coming into the world of agriculture today — they’re taking over the family farm, or working within large industrial or agriculture cooperatives. They’re open to new ideas, new ways of working, and paritcuularly, new technologies.
They’re sitting in the combine with an iPad, an iPhone, and are eager to utilize rapidly evolving precision farming technoogies to achieve that year over year yield increase.
And when it comes to the risk of rapidly evolving technologies, I think they will deal with it in very different ways.
At least, I hope so. As a futurist, I have to stay relentlessly optimistic!
Video: Internet of Things, Intelligent Infrastructure & Light Bulbs
Here’s a clip from a keynote I did for GE — what is the real impact and potential of the Internet of Things (#iOT)?
Video: #ThxPGAPro – from my keynote for the PGA!
#thkpgapro — Video from my keynote for the PGA of America Merchandise Show: where I thank 3 key PGA Pros in my life!
It’s the 100th anniversary of the PGA of America, and they are running a campaign to encourage people to thank the PGA Pros in their life. In this clip, I’m going on stage to open the PGA Merchandise Show in Orlando, and I start out with my own personal thanks!

Video: Accelerating the Auto Industry
Volvo / Mac Trucks has now had me in twice to keynote major leadership meetings. These talks have focused on the future of transportation/trucking/automotive sector.
My message is resonating — I was just booked by Honda USA….!
Here’s a clip from one of the sessions: I’m speaking about accelerating change in the industry, and getting the audience to think about how quickly today’s in vehicle dashboard experience might quickly become something from the ‘olden days.’ This was a dinner talk, so there was a lot of humor that had to be thrown out there.
You can hear the crowd react.






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