Right after 9/11, everyone predicted that we would see the end of meetings, events and conferences: people would recoil in fear, stop travelling, and cocoon at home.
That was the dumbest thing I ever heard, and I said so in a column I wrote for Successful Meetings, the voice of the global meetings and events industry. Titled “Get Real,” it was bang on with my of my comments and predictions.
Fast forward – technology is changing the hotel, meeting and event industry at a furious pace, and Successful Meetings just ran an article on these trends. It’s a great read. But its kind of fun that they start the article with y comments on the cautious speed fo technology in the sector.
Read the intro below, and read the full article here.
7 Hotel Tech Trends to Watch
Whether it’s chatbot concierges or self-check-in kiosks, hotels are getting smarter
by Ron Donoho | April 02, 2018
Robots. Facial recognition technology. Virtual and augmented reality. There’s a seemingly unending stream of cool tech tools flowing out of research-and-development centers and into all corners of the meeting and hospitality industries. It’s influencing hotel and event check-in processes, adding bells and whistles to guest rooms, and innovating meeting spaces. To borrow from Thomas Dolby, they’re blinding us with science.