A company in the group benefits, insurance, banking and other financial services – with a corporate leadership meeting aimed at focusing on what to do to deal with the disruptive trends in the industry.
The senior management team had seen me last November when I spoke to the Oklahoma City Chamber of Commerce, liked my message, and decided right away to invite me in.
We had a great discussion around the impact of mobile technology, accelerated expectations for interaction, disruptive competitors, empowered consumers and more. Key point – change in financial services continues to come quickly, and the fleet and the agile will survive.
