# Video: “Insurance 2020: Challenge and Change!”
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## Article Content
Here's a clip from a recent keynote for an insurance association at their annual conference in New Orleans; I'm speaking about the challenges that emerge in the industry as the pace of innovation in the world of insurance shifts to Siilcon Valley, and a new generation of mobile-enabled customers demand different methods of interaction.

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Source: https://jimcarroll.com/2014/05/video-insurance-2020-challenge-and-change/