Jim addressed their global dealers meeting to provide insight into the unique and innovative ways that they could enhance customer relationships to reduce the risks of product commoditization
Automotive & Transportation · Event Highlights · Event Highlights - Automotive
Caterpillar: Moving Upscale – Partnership Strategies and Avoiding Commoditzation
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From the Stage: The Jobs of 2036
At the IIA/ISACA GRC Conference in August 2026, I did something a little unusual. I invented a conference agenda for 2036 — complete with fictional sessions and speakers…
AI, Robotics & Automation · Event Highlights
Keynote Report: When the Vehicle Changes, the Risk Changes. The Automotive Warranty Business Must Change With It.
A look inside a customized executive foresight briefing for iA Financial Group – Automotive, and what the reinvention of the automobile means for the future of warranty…
Automotive & Transportation · Financial Services & Banking
Keynote Case Study: Kwik Fit — The Shop Floor Was Changing as Fast as the Car
For roughly 500 Kwik Fit service managers in Birmingham, Jim Carroll framed the future of automotive service around EVs, accelerating vehicle technology and increasingly…
Automotive & Transportation · Case Studies