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Disruption



The folks at Hiability decided they needed to share with their customers and their industry the fast trends which are disrupting their world. They are one of the world’s leading provider of on-road load-handling equipment, intelligent services, and digitally connected solutions.

And so they found me.

The result was this article, appearing the Hiability Magazine last month. Enjoy!

The intro? “The future belongs to those who’re fast,” says Futurist Jim Carroll, one of the world’s leading futurists and an expert on trends and innovation. As the line between technology companies and traditional companies blur, everything we know about business from retail to inventory all disappear. How can the logistics, transport and material handling sector cope with this eventuality? Let’s fine out.”

Read the PDF, or click on an image. The full text follows below.

 

The future Is Now!
Hiability Magazine, September 2018
by Payal Bhattar

The future belongs to those who are fast’, says Jim Carroll, one of the world’s leading futurist and trends & innovation expert. As the lines between technology companies and traditional companies blur, everything we know about business from retail to inventory will disappear. How can the logistics, transport and material handling sector cope with this eventuality? Find out.

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Imagine a world where production lifecycles are collapsing, where inventory is passé and where companies can mass customize products and send them immediately and directly to consumers. Imagine all this not a harsh reality but a huge opportunity that is knocking at the doors of businesses worldwide.

The logistics sector is the heart of this big disruption. Driven by new technologies like blockchain, the Industrial Internet of Things (IIoT), Artificial Intelligence, robotics, 3D printing and analytics. This ‘Amazon effect’ means that we are building a massive new logistics system to get goods directly to people’s homes from factories.

Why store a product when it can be mass customized and sent to the consumer right away through 3D printing and end-of-runway manufacturing? If inventory as a concept disappears, what happens to the very concept of logistics? We will also see neighbourhoods in the future with drone-delivery pads on the driveway. As retail disappears, logistics has taken on a new form and function that is unimaginable,” says Jim Carroll.

Data is King

Take the example of trucks. With technology related to battery storage and electric vehicles developing at a furious pace, moving goods form one place to another is becoming more cost-effective and efficient. Several companies are working on having their own automated fleets where trucks will be self-driven battery-operated electric vehicles that are smaller and compact. Built with just a few thousands auto parts versus the 40,000 to 50,000 parts today these smart vehicles will operate like hyper-connected computers generating several gigabytes of data every hour.

According to a report on the US truckload (TL) Industry by McKinsey, In the long run, autonomous vehicles will reduce the total cost of ownership in the TL industry by 25 to 40 percent, including fuel consumption by 10 percent. Delivery times could fall 30 to 40 percent. Capital expenditures could drop significantly because the number of crashes may decline by about three-quarters. As a result, the bill for insurance will also decline.’

Detroit is no longer in charge – Silicon Valley is. Cars and trucks are essentially becoming hyper-connected intelligent-aware computers that are data-gathering and analysis platforms. They will eventually become an overall part of a massive new energy grid. That’s a big change”, explains Jim Carroll.

In Focus: Last-mile Delivery

It’s not just trucks, big data, robotics and artificial intelligence are already taking over inventory management and warehousing. Today high-vision fully automated forklifts and other robotic and automated guided vehicles are an integral part of the logistics sector. They not only offer more efficiency, higher speed, safety and accuracy in picking and boarding orders for delivery but are also helping companies radically bring down the high costs of fuel and labor.

Experts say that automation and last-mile delivery will lead to unbundling of tasks and create several new jobs which increase the complementarity between human tasks and machine work like supervisors, network managers, fleet managers, drone logistics managers, sensor cleaners, maintenance staff etc.

A report by PwC UK explains, ‘new technologies in areas like AI and robotics will both create some totally new jobs in the digital technology area and, through productivity gains, generate additional wealth and spending that will support additional jobs of existing kinds, primarily in services sectors that are less easy to automate.’

Beyond the Horizon / The Need for Speed

So what are the key trends for 2018 and beyond? Industry experts say that the Internet of Things, robotics, last-mile delivery solutions will continue to fuel the growth of the sector and reshape its landscape. Cobots or collaborative robots that interact with humans and work with the Industrial Internet of Things (IIoT) will replace robots that operate with limited guidance.

As direct-to-consumer manufacturing becomes dominant, the middleman will be eliminated or changed in significant ways. There’s a lot of hysteria about job loss, but few are taking about the new jobs and careers that are emerging, “ says Carroll.

In the year ahead, safety & cyber security will assume more importance for the logistics sector, mobile applications will play a big role and technologies to beat the weak spots in autonomous delivery and transport will emerge. It’s going to be a completely different world and only the nimble-footed will survive. Are you ready?

 

This morning, I have a situation where a client is considering me to headline an event in the road building industry.

I’m encouraging them to get on the phone with me to help them understand I’m the right guy for a highly customized keynote on the future of roads and highways, but while waiting on that, I thought I would simply write them a keynote topic description! Why not – I’ve been doing numerous customized keynotes in this area. Here’s a video clip from a recent one in which I talk about the impact of hyper-connectivity and the Internet of things on the future of roads and bridges – and the fact that none other than Amazon has this business in their sights!

Keynote: The Future of Intelligent Roads and Intelligent Highway Infrastructure

The pace of change with future road and highway technology is going, if you pardon the pun, from fast to furious!

We are witnessing the arrival of intelligent highway monitoring technology, embedded into roads, bridges and other aspects of our transportation system, accelerating the business of road technology to the speed of Silicon Valley. The arrival of V2I (“vehicle to infrastructure”) technology, which allows cars and vehicles to communicate with this embedded, intelligent infrastructure, providing for more robust, intelligent traffic routing. The emergence of the Internet of Things, which promises a new era of hyper-connectivity in the design of vehicles and everything that they interact with. The arrival of new construction methodologies and ideas involving 3D printing, advanced robotics and virtual construction capabilities. An acceleration in the very nature of the materials used in bridge and road construction, such as developments in the science of concrete that leads to new opportunities for tensile strength. The fact that  Amazon is now a harbinger for business model disruption in the ‘business of traffic’ – the organization actually owns a patent involving big data and analytics related to traffic flow, which might provide for a pay-per-access to intelligent highway routing capabilities! The era of self-driving cars, which will take the industry from a slow and simple world of innovation to one that parallels the speed of smartphone innovation! Advancements in battery technology, the rapid evolution with the electrical grid as a result of renewable energy and other trends — and the sudden arrival of roads which charge vehicles as part of the business model of transportation! Intelligent street lights which become an overall part of the transportation system, providing for monitoring, analysis and traffic management! Then there is the skills issue – as the build a more complex road and highway infrastructure of the future, the current range of skills might not be up to the task. Not to mention the arrival of the next generation who will arrive on the job site with their iPad, mobile device, with full expectations of a hi-tech, advanced and sophisticated future of road construction.

Whoah! That’s a lot — and it’s all happening faster than any road and highway infrastructure executive realizes. What is today’s modern road and highway infrastructure executive to do? Align to the opportunities of tomorrow rather than just the challenges of today! Clearly we live in a time of massive challenge, and yet one of massive opportunity, with every industry and organization impacted by business model disruption, the emergence of new methodologies, the impact of technology, and an acceleration of all trends.  Those very things which might have worked for us in the past might be the very anchors that could now hold us back as the future rushes at us with ever increasing speed, particularly in the traditionally slow industry of road-construction

In the era of Uber, Tesla and Amazon, leaders must have the insight into unique opportunities for innovation and change. Everywhere we look, we can see acceleration, speed, and velocity: and in times like these, time isn’t a luxury.

In this keynote on the future of roads and highways, Futurist Jim Carroll takes you on a voyage into how the new rules of business and technology are providing for a reality in which the spirit of agility isn’t just an option – it’s the new normal!

 

 

Back in the fall, I was the opening keynote speaker for the Annual Coffee, Tea & Water show in Dallas, put on by the National Automatic Merchandising Association. Great feedback – one fellow wrote “Jim, it was just simply astounding. I go to a lot of events and see a lot of speakers, but you hammered home the point that change is inevitable with solid insight, indisputable facts and powerful motivation. Well done!

That’s my job – to take you in the future. It’s why organizations like NASA, Disney, BASF and hundreds of others have engaged me to come in for a talk to rattle their cages.

“Talk about disruption, in just 90 minutes, Jim Carroll, futurist, and trends and innovation expert, managed to terrify me, Miss geeky nerd!” Is this the right approach to the future? Read on!

And sometimes, fear is a great motivator!

Read this article which just ran in CoffeeTalk, the magazine for the industry association, which just ran. In the context of the quote above, at least I know I am getting through!

Transition and Relentless Disruption as the New Reality
by Kerri Goodman, CoffeeTalk, January 2018

While attending the recent NAMA Coffee, Tea & Water conference, I was impressed/terrified by the keynote speaker whose topic was Innovation, Disruption, and Our Industry. Now, I have always prided myself at being not at just the ‘leading edge’ of technology, but at the ‘bleeding edge’ blazing trails through trial and error, rather fearlessly. In fact, CoffeeTalk launched our website in 1994, quite some time before even Coca Cola!

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“Inaction in the face of opportunity is but an excuse!” – #Futurist Jim Carroll

Part of the role of a futurist is to provide people insight into the trends that will be a part of their future, but also to put into perspective the opportunities these trends present. A lot of people get excited when they see what I can offer in that regard.

But people are funny – and here’s a good story you can think about to see if you are suffering from a culture of inaction.

I recently had a call from a senior VP of a major company in the retail industry. She thought that it would be extremely helpful to bring me in to their upcoming corporate leadership meeting – with so much change in retail they need to be challenged in their thinking. With clients like Disney, The GAP, Pepsi, Godiva, and more, I certainly have a track record for doing just that – I spend a lot of time speaking to the massive and fast trends sweeping the world of retail. I even have separate keynote topics on retail and the Amazon effect.

Fast forward. She wrote back last week, indicating that their CEO didn’t think it was a good time to be doing this. As in, stay the course. Stick with the status quo. They didn’t need to be challenged right now ; they had a strategy and needed to see it through. They might think about doing a deep-dive future session next year. Something like that.

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In more industries than you think, Amazon is the elephant in the room. My experience has taught me that in every single industry, regardless of what you do and what you sell, you are or will soon be faced with a situation in which they will challenge your business model, and shake your belief in the future to the core.

Why not change that before it changes you?

What do you do as this situation comes about? Don’t wait for Amazon to disrupt you – disrupt yourself and disrupt Amazon first!

This particular photo is from an event with several hundred insurance brokers. Might Amazon disrupt the world of insurance? It’s certainly possible -the phrase used for this type of disruption carries the fancy term “disintermediation” – it simply means that that the middleman is cut out of a business relationship.

Let’s coin a new phrase for what is happening — the Amazonification of industries. Continue Reading

Disruption in the insurance industry is real – and the largest broker/agent association in the US (Texas) has booked me to come in and provide a path forward.

In January, I will keynote the 55th annual Joe Vincent Management Seminar in Austin, Texas. Watch the preview video now!

Disruption is real, it’s big, and it’s happening faster than you think. My job as a futurist has me doing an increasing number of CEO level events for Fortune 500 companies around the world, participating in leadership meetings which are focused on the massive transformations and disruption occurring in every single industry. Clients such as NASA, Disney, Godiva, Nikon, Mercedes Benz, Johnson & Johnson, and many more.

There is so much coming together all at once, and it accelerates everything. You might not understand the multiple trends that are coming together, so let me take you there.

Here’s what you need to think about today, as the pace of change picks up:

1. Multiple trends merge. There’s a lot going on! Individually, any trend is disruptive. Combine them together, and it’s transformative. 3D printing, exponentiating bandwidth, hyper-connectivity, the Internet of Things, artificial intelligence, robotics, neural networks, deep analytics, autonomous vehicles, Bitcoin and blockchain, self-learning systems. All of these trends and more are merging together,  leading to a massively new, connected, intelligent machine that will transform, change, challenge and disrupt every industry.

2 Every company becomes a software company. From healthcare to insurance, home appliances to automotive, manufacturing to packaging, retail to sports & fitness, energy to agriculture: every industry is seeing massive change as it becomes enabled, challenged and transformed by technology and connectivity. From precision agriculture to self-driving cars, smart clothing to connected microwaves, remote medical monitoring devices to active packaging  — every company in every industry is becoming a computer company, with software and technology at its heart and soul.

3. Moore’s law innovation speed defines every industry. It’s the rule that defines that the processing power of a computer chip constantly increases while the cost collapses at an exponential rate — and that speed of change is coming to drive the speed of innovation in every single industry as we all become tech companies. Companies are having to innovate and transform at a pace never seen before.

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Beneath the surface of normalcy lies a hidden layer of complexity. No where is that more true than what is happening within the world of golf.

Next month, I’ll be the opening keynote speaker for the Quintiq World Tour in Philadelphia — they’re an organization that specializes in software to help to manage complexity! I promised them I would do a little video teaser for the conference. I was a bit busy at the time — it’s summertime! — but I got it done! #golfiswork

Here’s my keynote description:

Accelerating the Business in an Era of Fast Change

Industries are being transformed by a world of constant, relentless change, and the future belongs to those who are fast. Understanding, preparing for, and managing the growing complexity in your supply chain and operations will increasingly become the challenge of our time. Whether it’s fast business model disruption, the impact of hyper-connectivity through the Internet of Things, or faster transformation of entire industries through advancements such as 3D printing and self-driving vehicles — wherever you look, there are undeniable, transformative forces at work.

Join us as futurist Jim Carroll takes us on a voyage of the transformative trends of our time, and the strategies that organizations are pursuing to master fast change. Jim speaks to organizations worldwide on issues of future trends, disruption, and innovation. His clients include NASA, Disney, the Swiss Innovation Forum, the National Australia Bank and Nikon.

This fall, I’m headling a major retail event in Las Vegas – Xcelerate 2017! Details are here.

 

There’s a lot of change underway – and certainly, the Amazon/Whole Foods situation is a wake up call for everyone. I’ve been speaking about the decline and transformation of traditional retail for over 20 years. In the 1990’s, I even wrote a book about e-commerce that was translated into German and Russian, as well as being picked up and distributed by Visa USA to it merchants.

Retailers must scramble to keep up with fast paced change. Maybe that’s why Godiva Chocolates has had me to Europe twice this year for insight on what’s going on.

Here’s the description for my September keynote.

The Disruption and Reinvention of Retail: Aligning to the World of Speed  

It’s hard to discount the speed of change occurring in the world of retail and consumer products. Consider this: E-commerce could be 25% of the retail – grocery and convenience — experience by 2021. Shopper marketing,” which combines location intelligence, mobile technology and in-store display technology for a new form of in-store promotion, continues to move forward. Mobile payment involving Apple Pay and disappearance of the cash-register, providing opportunity and challenge with loyalty, infrastructure and disruption. Then there is Amazon Alexa, AI and shopping bots! Simply talk and products are added to your shopping cart, and delivered within an hour! Let’s not stop — there’s also the rapid installation of “click and collect” infrastructure (i.e. an online purchase, with same day pickup at a retail location). And last but not least, the arrival of active, intelligent packaging and intelligent (“Internet of Things”) products, collapsing product life-cycles, rapid product obsolescence and the implications on inventory and supply chain!

We are going to see more change in the world of retail in the next 5 year than we have seen in the last 100. Savvy brands, retailers, shopping mall and retail infrastructure companies are working to understand these trends, and what they need to do from an innovation perspective to turn them from challenge to opportunity.  Futurist Jim Carroll will help us to understand the tsunami of change sweeping retail.

When the GAP went looking for a trends and innovation expert to speak to a small, intimate group of senior executives, they chose Jim Carroll. He has been the keynote speaker for some of the largest retail conferences in the world, with audiences of up to 7,000 people in Las Vegas, including Consumer Goods Technology Business & Technology Leadership Conference • Subway • Multi-Unit Franchise Conference Las Vegas • Produce Marketing Association Fresh Summit • Consumer Electronics Association CEO Summit • Retail Value Chain Federation • Yum! Brands (KFC, Taco Bell, Pizza Hut) Global Leadership Conference • Burger King Global Franchise Meeting • VIBE (Very Important Beverage Executives) Summit • Manufacturing Jewelers Suppliers of America • National Home Furnishings Association • Do It Best Corporation • US Department of Defence Commissary Agency • Readers Digest Food & Entertainment Group Branding/Retail Summit • Professional Retail Store Maintenance Association • National Association of Truck Stop Operators • Convenience U annual conference • Point of Purchase Advertising International Association • Chain Drug Store Association of Canada • Canadian Council of Grocery Distributors • Canadian Federation of Independent Grocers

 

Here’s the thing. Disruption isn’t just Uber and AirBnB and others. It’s more. It’s fast science, robotics, 3d printing, exponential technology, new materials, big dreamers, the rise of the small and so much more!

Watch this video NOW. Disruption is real, it’s happening now,  is is much bigger than you think!

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