# Video: Customer relationships have forever changed with Covid. Have you?
By 

## Article Content
Here's a clip to get you thinking. This is from a custom virtual keynote production I prepared for a global insurance conference on behalf of my client, Salesforce. COVID-19 is not a disruption. It’s an accelerant. It has magnified and accelerated everything that is good and everything that is bad. If you have not realigned your strategic thinking in this new era, you're now operating at a competitive disadvantage. Learn more: https://post-covid.jimcarroll.com

---
Source: https://jimcarroll.com/2021/08/video-customer-relationships-have-forever-changed-with-covid-have-you/