# “Why talk is key to making technology work”
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## Article Content
My June Profit column is now up, focussing on the issue of change management. For example, when it comes to new business systems, I note that you should "...recognize that you aren't simply dropping in new technology -- rather, you're asking people to drop age old customs and habits." [ article ]

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Source: https://jimcarroll.com/2003/06/why-talk-is-key-to-making-technology-work/