My Globe column of today focusses on the issue of change : "Go on, admit it: You still set the...

In a client proposal back in June, I wrote that in the world of business information...

I was, uh, poolside, plugged in with my laptop and blackberry, on the tail end of a visit to...

My August CAMagazine article is about the issue of whether the Internet should -- and could --...

The article issue of Contact magazine features my article about why so many customer...

Inc. Magazine has noticed blogs: "....the technology appears poised to become the "Next Big...

My latest article -- "It's the new reality in business: aggressive indecision. Corporations...

My June CAMagazine article is online. "One problem is the very nature of e-mail: it is so easy...

My June Profit column is now up, focussing on the issue of change management. For example,...