“Resistance is futile” – Coping with ketchup

My Globe column of today focusses on the issue of change : “Go on, admit it: You still set the “upside down” ketchup bottle down cap up…..Of course, we can all be forgiven for an inability to cope with ketchup bottle change because it involves instinct and ingrained behaviour. It’s when we can’t deal with other kind of change — things that you have to control and adapt to — that things go wrong.” [ article ]