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Keynote: Land o' Lakes, Phoenix - Keynote: Fast Consumers and the New World of Retail
How do you innovate when everything is faster still? The typical consumer scans some 12 feet of shelf space per second. A goldfish has a longer attention span than a human. Snack…
Speed and agility in the retail sector
The rate of change in the retail sector is going from 'fast to furious' if you pardon the cliche. I'll be outlining this issue when I speak to a small group of folks in the retail…
Augmented Reality and the World of Retail...
Earlier this year, I was featured in the UK's Retail NewsAgent 125th anniversary publication, with a variety of comments on trends that will impact the retail space, such as this…
FutureVision’s Day-One Visionaries: Carroll, Thompson, Stone
A week ago, I had the pleasure to open the FutureVision, "an invitation-only event designed for the industry’s retail leaders, is an exclusive relationship-building event packed…
Trend: ".....they recognise me and run a customised commercial on an in-store TV...."
Some months back, the folks at Retail NewsAgent in the UK sent me a series of questions asking about the future of retail. They were busy preparing for their 125th anniversary…
Keynote Case Study: The GAP — Retail Was Entering a New Era of Consumer Change
I was invited to GAP’s global headquarters in San Francisco to speak directly to senior executives about the key trends that would redefine retail in the years ahead. This was not…
Keynote: The GAP, San Francisco - The Future of Retail
Jim was invited to speak to a group of senior executives at their global headquarters in San Francisco, with a look at the key trends that will redefine the world of retail in the…
"....ask Siri where you can buy a dozen eggs...."
The folks at the UK's Retail News publication recently interviewed me on the future of retail; I'll be featured in their upcoming 125th anniversary edition coming out in mid-July…
Keynote Case Study: Subway Canada — The Era of Fast Consumer Change
Subway Canada brought me to Montreal for its annual franchise meeting to explore what happens when the customer changes faster than the organization. The keynote was titled: The…
Trends: Restaurants - "...we'll be processing payments from our car dashboards..."
A few weeks ago, I was the opening keynote speaker in Las Vegas for the 2014 Multi-Unit Restaurant Technology Conference (MURTEC). In the room were folks responsible for the…
Keynote: Subway Canada, Montreal - The Era of Fast Consumer Change
Fast consumer change, a focus on health and wellness, the rapid emergence of new influencers, rapid retail change and more - what happens in a world in which the customer change…
Retail Trends: "Apple has completely eliminated the cash register"
The folks over at DealNews gave me a call to chat about a few of the trends I see occurring in the world of retail. My main comments? "From an interaction perspective, Apple has…
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