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Leadership & Disruption
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Revisiting the future
For a while, it wasn't trendy to think about the future. Now that's over -- I'm noticing that companies are scrambling to try to understand the trends and issues that will affect…
" I don't think the marketing world has figured it out yet"
I'm quoted in a ComputerWorld artilce this week, Blogs Bubble Into Business. The points I raise were discussed in an earlier article I wrote about the topic. As I comment in…
Other issues and predictions for 2004 and beyond
An association newsletter has just published, for their executives, my article outlining some of the issues and trends that will affect them in 2004 and beyond. While the article…
Thoughts on risk
In Forbes: "Half the failures in life arise from pulling in one's horse as he is leaping"
My upcoming SAP keynote
Details now online at the SAP Business Forum Web site. My perspective? I'm convinced that a new competitive disconnect is opening up -- one in which companies with an innovative…
Online health care as a way to cope with looming crisis
I've been suggesting for years that the Internet-connected universe of the future will provide an opportunity for more home-care, helping to alleviate the shortage of…
Investors Business Digest agrees with me
In a client proposal back in June, I wrote that in the world of business information technology, "the money will be in the implementation - companies will continue to be reluctant…
"Time for a CRM tune-up"
The article issue of Contact magazine features my article about why so many customer relationship management projects fail: -- "By and large, those who got involved with CRM…
Towers Perrin: The Future of Risk
Jim spoke on the unique challenges that the insurance industry would face in the future, with cascading market risk, technological risk, and the risk from the emerging societal…
Time to play!
For years, I've been advocating that when it comes to innovation, we need to let people "play," whether with new technology, business models, work/life issues or other aspects of…
"Competitor benchmarking emerged as the most important source of information and ideas for innovative firms (85 percent)"
Interesting report from Statistics New Zealand on business innovation. [ link ]
Caskets and e-commerce
For years, I've used an example on stage during my talks that has involved, of all things, caskets, I've done so to explain how 'Net commerce will run roughshod over the ability…
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