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10 Great Words: inspirational innovation insight
Years ago, I wrote a little article, "10 Great Words," as a way of summarizing how to instill an innovative mindset. It remains one of the most heavily viewed pages on my site. I…
The Masters in Business Innovation
Years ago, I wrote of the need for a new type of business degree: a Masters in Business Imagination. I've also called it a Masters in Business Innovation. I wrote an article…
Leading in turbulent times: how to innovate during the recession!
Even as news and financial pundits endlessly debate the question, let's face reality: the US economy is in a recession. Given this reality, the key question going forward is: what…
When FedEx Fails: What happens when customer service breaks down?
It's long been touted as one of the greatest innovation success stories ever: FedEx. It's had the tag line, "when it absolutely, positively has to be there." It obviously has a…
Credit Suisse Bulletin: Success Comes to Those Who Evolve
Credit Suisse, headquartered in Zurich, is global financial powerhouse operating in 50 countries; 48,000+ employees, assets of $75 billion US, and net assets under management of…
Why Santa Rocks at Innovation!
Grab the SantaRocks! PDF now It's likely a good time to put into perspective the critical lessons we can learn from someone who is a true master of leadership, insight, creativity…
Future trend - The Future of Governance
I was in Colorado Springs yesterday, as the opening keynote of the Leadership Institute for Directors for FCCServices -- they're the business services arm of the US federal Farm…
Quality, skills and the high-velocity economy
Back in May, I keynoted the World Congress on Quality / American Society for Quality, a fairly massive conference with about 3,000 attendees. I focused, as I often do, on the need…
With all due respect to Web 2.0, what's really important at a strategic level?
In the last few weeks, I've had several high-level sessions with the CEO and management team of a major construction company, as well as with the senior management team and…
Innovation - agility is critical
I often talk on stage to my clients about the concept of organizational agility: that is, the ability to respond to fast-changing circumstances. In the high velocity economy…
Fast to innovate. Fast to build. Fast to market.
Though I spend my time travelling the world with my innovation message, it's nice to find some recognition at home. I've been living in Ontario, Canada, for the last 22 years, a…
For innovative organizations, tomorrow is the new today
With all the organizations I've studied, I've long realized that innovation comes naturally to those organizations who are focused on the opportunities of tomorrow rather than the…
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