Imagine the hospital of 2020! I certainly can!

I'm at the airport in Austin, Texas, having just delivered the opening keynote for Facilities '09: National Association of Children's Hospitals Design conference. The…

Energy & Utilities · Healthcare & Pharma

Followup to BCAMA conference - Keynote feedback!

Some very nice feedback from my keynote for the BC American Marketing Association Big Ideas conference last week; my theme was "Moving Beyond the Meltdown: Aligning…

Keynotes & Events

The Internet economy: How it will drive recovery

From my May CAMagazine column. As we worry and wonder about the state of the global economy, we should remind ourselves that one thing is certain. At some point in the…

Energy & Utilities · Growth Strategy

10 Things You Need to Do to Innovate in a Recession

Business Week ran an article in January, "10 Worst Innovation Mistakes in a Recession." It's easy to point out mistakes. It can be harder to indicate what you should be…

Growth Strategy · Innovation

"Opportunities 2009" - the workforce of 2020!

I was the opening keynote speaker yesterday for Opportunities 2009, a conference in Ontario, Canada, that was focused on workplace trends to 2015. The keynote…

Growth Strategy · Keynotes & Events