How Innovation Happens — Lesson #32: Watch Who Laughs at New Ideas

I've been covering the link between future trends and innovation strategies for 30+ years. I went back through my blog posts, stretching to 2002, to dig out the nuggets of innovation insight I've discovered along the way. This series revisits those stories, tests what still holds up, and turns them into practical lessons for what comes next.


"If everyone on your team is laughing at every new idea, you've got a bigger problem than you think."

One thing I've learned from working with organizations around the world is that culture reveals itself most clearly in what happens immediately after someone raises a new idea. The reaction in that moment tells you far more than the innovation language in the annual report.

Laughter can be healthy. Reflexive mockery is not.

When every unfamiliar idea becomes a punchline, people learn to self-censor. They stop proposing anything that might make them look foolish. Eventually the room becomes very efficient at approving only ideas that resemble what it already understands.

That is cultural risk disguised as humour.

A truly innovative team can challenge an idea hard without humiliating the person who raised it.

This is where culture either reinforces the future or quietly kills it. If you want to change the pattern, start with these three moves.

Action Items:

  • Notice which ideas trigger jokes before questions.
  • Make leaders model curiosity before criticism.
  • Ask quieter team members what they stopped suggesting and why.

Explore the full How Innovation Happens series.


Real-World Examples

These researched examples show the lesson at work in the real world.

Katalin Karikó: The research program that could not win its own institution over

In the 1990s, messenger RNA looked like a long-shot medical technology. It was unstable, and the immune response to experimental RNA limited its potential as a therapeutic tool. Researcher Katalin Karikó believed the obstacles could be overcome, but her pursuit of mRNA struggled to attract grants and institutional support at the University of Pennsylvania.

Her scientific career took a painful turn in 1995, when she was demoted after failing to secure funding. A biographical profile in the Proceedings of the National Academy of Sciences documents the setback and her decision to continue. She later worked with immunologist Drew Weissman, and their experiments helped show how modified RNA nucleosides could reduce problematic inflammatory responses.

Those discoveries became a foundation for mRNA vaccine technology. In 2023, Karikó and Weissman received the Nobel Prize in Physiology or Medicine for their work. It would be misleading to claim every critic was foolish: the technical obstacles were real, the outcome uncertain and many additional researchers were essential to successful vaccines.

The leadership lesson is the more subtle one. Institutions need to distinguish rigorous skepticism from a culture that dismisses work because it has not yet produced conventional milestones. If an unconventional researcher is met only with career penalties, the organization may silence the questions on which tomorrow's breakthroughs depend.

Why it matters: Challenge speculative ideas with evidence and experiments, not with humiliation or institutional reflex.

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Challenger: The warnings that failed to reach the final decision

The engineers at Morton Thiokol were not proposing a futuristic new product. They were raising an inconvenient possibility: the solid-rocket booster O-ring seals might not perform safely during a shuttle launch in unusually cold weather. At the January 1986 prelaunch teleconference, engineering concerns conflicted with management pressure to proceed.

The presidential Rogers Commission later established that Thiokol initially recommended against launch below 53 degrees Fahrenheit and that some engineers continued to oppose the launch after management reversed the recommendation. The decision-makers who authorized the flight did not have the full history of the concern or a clear picture of the engineers' continuing objections.

The shuttle Challenger was destroyed shortly after liftoff on 28 January 1986, killing all seven people aboard. The Commission called the launch decision flawed. This is not an example of anyone laughing at a new product idea, and the documented record should not be embellished into such a claim. It is an even more sobering example of what happens when an organization fails to give dissenting technical judgment its due weight.

The connection to innovation culture is the right to be heard. If leaders ridicule or discount uncomfortable questions, employees learn that the cost of being right may exceed the comfort of staying quiet. The same habit that kills an unconventional idea can also suppress a critical safety warning.

Why it matters: Build a culture in which inconvenient evidence has a protected route to the people who make the final decision.

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