Jim Carroll delivered the keynote address at the 2012 Visa Prepaid Forum, held February 14 in Scottsdale, Arizona, bringing together Visa’s prepaid product teams, financial services leaders, and industry partners for a full-day strategic summit. As the world’s leading futurist, trends and innovation expert, Jim provided the forward-looking context for Visa’s global prepaid payments ecosystem — exploring the consumer, marketplace, and regulatory trends reshaping the industry. His keynote followed morning presentations from Visa’s senior leadership on product performance and innovation, positioning attendees to think strategically about where prepaid payments were heading. The forum was held the same day as a full slate of concurrent sessions on consumer products, commercial cards, and government payments.