# Keynote: Bombardier Global Operators Conference – Innovation and the Future of Aviation
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Jim Carroll delivered the keynote address at the Bombardier Global Operators Conference in 2011, speaking to a global audience of corporate aviation operators, aircraft lessors, and business aviation executives who collectively represented a significant share of Bombardier’s business jet customer base. The talk explored the future of corporate and leisure travel, the transformation of mobility through connected technology, and the manufacturing innovation Bombardier itself was embodying in its aircraft development programs. Carroll challenged the aviation operations community to think beyond their immediate mission profiles and engage with the larger transformations underway: the changing economics of corporate travel, the emergence of new customer segments, and the ways in which connected technology was redefining what passengers expected from a private or business aviation experience. The engagement reflected Carroll’s ongoing work with aerospace and aviation organizations on the intersection of innovation strategy and the future of mobility.

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Source: https://jimcarroll.com/2011/05/keynote-bombardier-global-operators-conference-innovation-and-the-future-of-aviation/