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Keynote Case Studies · 2005
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Keynote Case Study: American Society for Healthcare Risk Management — Healthcare Risk Was Becoming a Future-Focused Discipline
At ASHRM's Annual Conference, Jim addressed 3,000+ healthcare leaders on the shift toward empowered patients, digital workflows, wireless bio-connectivity and the accelerating…
Keynote Case Study: Caterpillar — The Dealer Relationship Had to Move Beyond Price
At Caterpillar's Undercarriage Product Support Leadership Summit, Jim connected two days of Six Sigma strategy work to a larger growth challenge: avoiding commoditization and…
Keynote Case Study: U.S. Army Corps of Engineers — Innovation Had to Take Root Inside a Command-and-Control Culture
The U.S. Army Corps of Engineers asked me to kick off its annual conference with a focus on creativity and innovation. That created an interesting challenge. How do you build a…
Keynote Case Study: Government Finance Officers Association — The Business of Government Was Ready for Reinvention
Speaking to 3,000+ public-sector finance leaders, Jim explored how e-government, workflow redesign, workforce shifts and changing citizen expectations would transform the…
Keynote Case Study: Motorola — The Market Leader Was Looking at the Budget While the Future Was Arriving
In 2005, Motorola was one of the most recognizable technology brands in the world. The Razr was the hottest phone on the planet. BlackBerry was beginning to nibble at the edges of…
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