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Innovation
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Leading in turbulent times: how to innovate during the recession!
Even as news and financial pundits endlessly debate the question, let's face reality: the US economy is in a recession. Given this reality, the key question going forward is: what…
When FedEx Fails: What happens when customer service breaks down?
It's long been touted as one of the greatest innovation success stories ever: FedEx. It's had the tag line, "when it absolutely, positively has to be there." It obviously has a…
What do innovative organizations do?
One of my recent keynotes for a global organization focused on the issue of high-velocity change. No matter who you are and what you do, there are certain realities: your markets…
Learning how to innovate -- through skiing!
It's a Sunday afternoon, and a full day of skiing is done: and all the roads home are closed because of the snow. So we've settled in for an evening in the chalet with blankets of…
Small business oriented videos - Cisco/MSN
Some months ago, Cisco and MSN engaged me to provide a series of short videos, with issues that small business might be thinking about from a strategic perspective. We filmed 16…
Credit Suisse Bulletin: Success Comes to Those Who Evolve
Credit Suisse, headquartered in Zurich, is global financial powerhouse operating in 50 countries; 48,000+ employees, assets of $75 billion US, and net assets under management of…
Innovating locally in a global economy
I spent the day yesterday with management executives and store owners of DoItBest, one of the largest US hardware retailers. It's a fascinating organization, because in the midst…
What Comes Next? An Outlook into 2008 and Beyond
As we end the year and start a new one, it's a good time to be thinking about some of the trends and issues which will impact us in the future. Take a look at my newly released…
Why Santa Rocks at Innovation!
Grab the SantaRocks! PDF now It's likely a good time to put into perspective the critical lessons we can learn from someone who is a true master of leadership, insight, creativity…
Making generations work - Cardboard people and plasma people
Can you innovate across the generations? If you can't -- then you've got a big problem to fix! I do a tremendous number of keynotes that focus on the issue of "managing…
How can you be innovative?
You become innovative by identifying obvious and not-so-obvious trends that will impact your business or organization -- and then undertake change and actions to deal with those…
Health care trends and innovation
I was the opening keynote speaker yesterday in Dallas for a get-together of the Strategic Marketplace Initiative. This is a group that represents a variety of health care…
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