From the Stage: Remember the Maytag Repairman?

Remember the old TV ads about the loneliest man in the world? The Maytag repairman never had anything to do because Maytags never broke. On stage I used him to explain…

Innovation · Manufacturing & Industrial

From the Stage: You Aren't Selling a Widget Anymore

Speaking to the Philips sales team, I put the challenge bluntly: "competing on price no longer counts." Every global company I work with is wrestling with the same…

Healthcare & Pharma · Leadership

From the Stage: Experiential Capital

"Innovators invest heavily in experiential capital." What is it? I put it simply on stage: "experiential capital is simply cumulative experience." The more you try, the…

Human Capital · Innovation

Average Is a Decision

Average doesn't happen to you. It happens one small choice at a time. That's the honest, slightly uncomfortable premise behind two new companion books built on thirty…

Mediocrity