# Keynote Case Study: Finastra: Fintech Was Rewriting Community Banking.
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At the Finastra annual user group meeting in Orlando, I explored the disruptive trends reshaping banking, credit unions and financial services, focusing on how digital platforms, mobile-first behavior and fast-moving fintech competitors are changing the industry. The keynote, “Fin-tech and Disruption,” summed up the shift. Fintech was rewriting community banking. Banks and credit unions faced a wave of fintech disruption, changing customer expectations and a mobile-first financial world. Six trends are shaping that shift. Fintech Challengers. Agile new entrants are forcing banks to rethink speed and service.Mobile-First Consumers. Banking is increasingly built around phones, not branches.Instant Payments. Speed is redefining financial expectations.Open Platforms. Ecosystem partnerships and platform thinking are changing banking architecture.AI + Automation. Data, intelligence and automation are redefining operations and service.Digital Lending. New models are changing how credit is assessed, delivered and managed. The future of finance is mobile, platform-driven, intelligent and fast. The Orlando user group meeting became a working session on what it actually takes to compete with platforms rather than just banks. You can browse more of that work in the case studies collection here.

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Source: https://jimcarroll.com/2017/09/keynote-case-study-finastra-fintech-was-rewriting-community-banking/