# Keynote: Arkansas Blue Cross – Healthcare 2020: Navigating Disruption in Health Insurance
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## Article Content
Jim Carroll delivered a keynote for Arkansas Blue Cross in July 2015. As the ACA’s aftershocks, rising consumer-directed plans, and early telehealth adoption upended the health insurance business model, Jim laid out the megatrends payers needed to align to — and the innovation killers standing in their way.

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Source: https://jimcarroll.com/2015/07/keynote-arkansas-blue-cross-healthcare-2020-navigating-disruption-in-health-insurance/