Jim Carroll delivered the Day One keynote address at AAPPO’s 2012 Annual Forum, held January 29–31 at The Ritz-Carlton, Amelia Island. Themed “Setting the Pace: Transformation Strategies,” the forum brought together physician preferred provider organization leaders at a moment of sweeping healthcare reform. Jim’s keynote, titled “Healthcare 2020: The Transformative Trends That Will REALLY Define Our Future,” provided a forward-looking framework for navigating the rapid changes reshaping the healthcare landscape. His reputation as a global futurist, author, and innovation expert made him the ideal voice to challenge these healthcare executives to think boldly about where their sector was heading.