Update 2/10/03 : HP has fixed the problem — see my posting on this matter.
I received an e-mail from HP this am that gives me hope they might be able to fix the problem I and other users have reported. If so, this is good news. The thing is, its a good product if this particular issue is ignored, and if this is fixed, it makes a great product. Despite the challenges, I’ve scanned 1,000 photos already, and the quality is crisp and clear. Add that to the 9,000 digital photos from 1996, and the random slide show in the kitchen is working overtime