My June CAMagazine article is online. “One problem is the very nature of e-mail: it is so easy to use and so informal that employees will often commit something to an e-mail that they would never put on paper. E-mail messages can be quickly forwarded to dozens of people, including individuals outside the company, and can be saved for future use. Any one of those copies could be a case breaker in a legal action, or at the very least a significant public relations problem if leaked to the outside world. That’s why, if you haven’t already done so, you should develop and implement a clear and concise policy pertaining to corporate e-mail.” [ article ]
Archives for June 2003
“Life inside the data cloud”
Off tomorrow for a series of three luncheon keynotes — focussing on how wireless will affect business and society in the years to come. Needless to say, I’ll be plugging in on the road using a combination of Wi-Fi hotspots and 1X systems, as well as my Blackberry. Travel is quite different today from ten years ago![ brochure ]
“Why talk is key to making technology work”
My June Profit column is now up, focussing on the issue of change management. For example, when it comes to new business systems, I note that you should “…recognize that you aren’t simply dropping in new technology — rather, you’re asking people to drop age old customs and habits.” [ article ]
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