# Keynote: McKesson IdeaShare 2011, San Francisco – Healthcare 2020 and the Future of the Pharmacist
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Jim Carroll delivered the keynote address at McKesson IdeaShare 2011 in San Francisco, California, speaking to approximately 4,500 independent community pharmacy owners and operators on the transformational challenges and opportunities ahead for the retail pharmacy profession. IdeaShare is McKesson’s flagship annual conference for independent pharmacy, and Carroll’s keynote, “Healthcare 2020: The Transformative Trends That Will REALLY Define Our Future,” challenged pharmacists to see the dramatic changes underway in healthcare not as a threat but as a once-in-a-generation opportunity for those willing to innovate their role. With the convergence of digital health records, medication adherence technology, chronic disease management programs, and the expanding scope of pharmacist practice, Carroll argued that the community pharmacist of 2020 could become a central figure in preventative healthcare — provided they moved boldly to claim that role before others did. The session was later named among the standout keynote engagements of Carroll’s 2011 speaking year.

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Source: https://jimcarroll.com/2011/06/keynote-mckesson-ideashare-2011-san-francisco-healthcare-2020-and-the-future-of-the-pharmacist/