Daily Inspiration: “Invincibility, arrogance, hubris, complacency, denial, a belief in incumbency : these are the original sins of corporate failure!”

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“Invincibility, arrogance, hubris, complacency, denial, a belief in incumbency : these are the original sins of corporate failure!” – Futurist Jim Carroll

So I figured I need to do a lot of live events in the online studio to master the skill of going live in the online studio – so I’m busy finding new sets (obviously), and on the prowl for relevant content to focus on.

Over the last few days, the response that I gave to a random tweet that crossed my feed gained significant attention, being liked and retweeted over and over again:

“I will never understand how Skype cocked up a two decade lead in video calling technology” to which I responded: “They never responded to email. They never responded to Tweets with potential upgrade questions. They never listened to their customers. They always presumed supremacy. Arrogance, complacency, hubris, first-mover ego – they are the Research in Motion/Blackberry of the Zoom age.”

Think about it – who thinks about Skype these days? It’s all about Zoom – Skype and others have blown the opportunity!

And yet, we’ve been here before. I sent a followup tweet noting a post in which I commented on an experience I had in leading a futures-oriented session with the senior global leadership team of Motorola. Hey, remember them? They were once a top technology company. So was Nokia, Research in Motion, and so many others. And then, poof!

I referenced my post: “#Motofail: Why Do Smart Companies Do Really Stupid Things.” Give it a read – it’s the source of the quote above.

#MOTOFAIL: Why Do Smart Companies Do Really Stupid Things?

And with that in mind, I put in a new stage set and filmed a clip that told the story. You can give it a watch – and ask yourself if your organization is guilty of these original sins.

Far too many organizations fail to the original sins of corporate failure, and we see it happen over and over and over again.

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THE FUTURE BELONGS TO THOSE WHO ARE FAST features the best of the insight from Jim Carroll’s blog, in which he
covers issues related to creativity, innovation and future trends.

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