---
type: Web Page
title: "Keynote: American Fidelity, Dallas, Texas – Disruptive Trends in Financial Services"
canonical: https://jimcarroll.com/2018/04/american-fidelity-dallas-texas/
updated: 2019-06-11T00:08:20+00:00
---

# Keynote: American Fidelity, Dallas, Texas – Disruptive Trends in Financial Services

A company in the group benefits, insurance, banking and other financial services – with a corporate leadership meeting aimed at focusing on what to do to deal with the disruptive trends in the industry.

The senior management team had seen me last November when I spoke to the Oklahoma City Chamber of Commerce, liked my message, and decided right away to invite me in.![](/wp-content/uploads/2019/03/LookingBackRegrets.jpeg)

We had a great discussion around the impact of mobile technology, accelerated expectations for interaction, disruptive competitors, empowered consumers and more. Key point – change in financial services continues to come quickly, and the fleet and the agile will survive.