---
title: "Keynote Case Study: Finastra: Fintech Was Rewriting Community Banking."
canonical: https://jimcarroll.com/2017/09/keynote-case-study-finastra-fintech-was-rewriting-community-banking/
updated: 2026-09-28T21:13:34+00:00
---

# Keynote Case Study: Finastra: Fintech Was Rewriting Community Banking.

At the Finastra annual user group meeting in Orlando, I explored the disruptive trends reshaping banking, credit unions and financial services, focusing on how digital platforms, mobile-first behavior and fast-moving fintech competitors are changing the industry.

The keynote, *“Fin-tech and Disruption,”* summed up the shift. Fintech was rewriting community banking.

![Finastra](https://jimcarroll.com/wp-content/uploads/2026/09/Finastra_case_study_page_1.png)

Banks and credit unions faced a wave of fintech disruption, changing customer expectations and a mobile-first financial world.

![Key Trends Shaping The Future](https://jimcarroll.com/wp-content/uploads/2026/09/Finastra_case_study_page_2.png)

Six trends are shaping that shift.

- **Fintech Challengers.** Agile new entrants are forcing banks to rethink speed and service.

- **Mobile-First Consumers.** Banking is increasingly built around phones, not branches.

- **Instant Payments.** Speed is redefining financial expectations.

- **Open Platforms.** Ecosystem partnerships and platform thinking are changing banking architecture.

- **AI + Automation.** Data, intelligence and automation are redefining operations and service.

- **Digital Lending.** New models are changing how credit is assessed, delivered and managed.

The future of finance is mobile, platform-driven, intelligent and fast.

The Orlando user group meeting became a working session on what it actually takes to compete with platforms rather than just banks. You can browse more of that work in the case studies collection [here](https://jimcarroll.com/tag/case-studies/).